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Technological controls
ISO 27001A.8.7

ISO 27001 Annex A 8.7 Protection against malware

What it says

Protection against malware shall be implemented and supported by appropriate user awareness.

Quoted as published. Everything else on this page is written by Control Stack.

What it means

In plain English

Implement measures and train users to prevent and detect malware threats.

This control is all about stopping nasty software, like viruses or ransomware, from getting into your computer systems. If malware sneaks in, it could steal information, mess up your data, or even shut down important business operations, which could cost you time, money, and your hard-earned reputation.

Why it matters

Failure to prevent and detect malware (eg ransomware) can cause data theft, system outages and recovery costs, leading to regulatory and reputational harm.

How to implement

  1. IT manager should ensure that malware detection software is installed and regularly updated on all computers and devices.

    They can do this by setting automatic updates and conducting routine checks to verify that the software is working properly.

  2. Human Resources and IT teams need to provide training to all employees on recognising and avoiding suspicious emails, links, and attachments.

    This can be done through regular workshops and online modules that explain how to spot phishy emails and what steps to take if they suspect a malware attack.

  3. Procurement should implement a policy that only allows authorised software to be used in the organisation.

    This involves maintaining a list of approved software and requiring all new software acquisitions to pass through a review process to ensure it's safe to use.

  4. The IT manager should set up rules that block access to known malicious websites and automatically scan downloaded files for malware.

    This can be achieved by configuring network firewalls and browser settings to block dangerous sites and using web filters.

  5. The Board should ensure a business continuity plan is in place for recovering from a malware attack.

    This includes regular backups of critical data and systems, and practicing recovery procedures to make sure they're effective and staff are familiar with them.

Keep it running

Regularly update malware definitions and conduct frequent user training to stay ahead of evolving threats and social engineering tactics.

Evidence and audit

  1. Check 1 of 5What an auditor asks for

    Ask for

    Request the malware protection policy and procedure documents.

    Look at

    Check if the documents outline the use of malware detection software and employee training on malware risks.

    Good evidence

    The documents clearly specify the types of malware protection used and outline training programs for staff.

  2. Check 2 of 5What an auditor asks for

    Ask for

    Ask for logs or reports from malware scanning software.

    Look at

    Verify that regular scans are conducted and any malware detected is addressed promptly.

    Good evidence

    Scan logs show consistent, automated scans with documented responses to any incidents.

  3. Check 3 of 5What an auditor asks for

    Ask for

    Request a list of authorised software.

    Look at

    Ensure the list is regularly updated and that there's a process for approving new software.

    Good evidence

    There's a documented, up-to-date list with a clear approval process for new software additions.

  4. Check 4 of 5What an auditor asks for

    Ask for

    Inquire about the employee training schedule and materials on malware protection.

    Look at

    Review materials for clarity and comprehensiveness in teaching employees about malware threats.

    Good evidence

    Training materials are regularly updated and cover identifying threats and preventative actions comprehensively.

  5. Check 5 of 5What an auditor asks for

    Ask for

    Request to see the business continuity plan that includes malware scenarios.

    Look at

    Look for specific strategies for data recovery and system restoration after a malware attack.

    Good evidence

    The plan includes detailed recovery procedures and has been tested in routine drills or simulations.

Mappings

Closest match in ASD Essential Eight: E8-AH-ML1.3, Web browsers block web ads from the internet, which this control covers in full and more.

Essential Eight

ASD Essential Eight: 2 mappings

ASD ISM

ASD Information Security Manual: 25 mappings

ASD Essentials

ASD Essentials for enterprise IT: 5 mappings

Mappings show how controls relate across frameworks. They do not imply full equivalence or certification.

Get help with this control

ISO 27001 training

Mindset Cyber runs PECB-accredited ISO/IEC 27001 training that maps directly to the controls in this library.