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Organisational controls
ISO 27001A.5.19

ISO 27001 Annex A 5.19 Managing information security in supplier relationships

What it says

Processes and procedures shall be defined and implemented to manage the information security risks associated with the use of supplier's products or services.

Quoted as published. Everything else on this page is written by Control Stack.

What it means

In plain English

Ensure suppliers of products/services do not pose security risks through defined processes.

This control is about making sure the businesses you work with, like suppliers, don't accidentally expose or damage your company's sensitive information. Imagine your supplier's weak security becoming your problem: it could lead to data being leaked or tampered with, hurting your reputation or finances.

Why it matters

If supplier information security risks are not managed, third-party access or insecure supplier services can cause data breaches, outages, and reputational damage.

How to implement

  1. Procurement should develop a process for evaluating suppliers' security practices before signing contracts.

    They can start by asking suppliers about their security policies, certifications, and past incidents, ensuring to document these discussions.

  2. The IT manager should work with suppliers to define what parts of the company's network and data they can access.

    This means setting clear boundaries and permissions, such as limiting access to only what's necessary for the service provided.

  3. Legal should include specific security requirements in all supplier contracts.

    They should detail expectations like data protection measures, incident reporting timelines, and consequences for breaches, aligning with standards like the Privacy Act 1988.

  4. The security officer should regularly review suppliers' compliance with your security standards.

    This could involve periodic audits or reviews of their security certifications to ensure they maintain adequate security practices.

  5. HR should provide training to employees about interacting safely with supplier personnel.

    This involves teaching staff how to handle sensitive information and what to do if they suspect a security issue.

Keep it running

Regularly review supplier due diligence, contracts and SLAs for security clauses; reassess suppliers on change or incidents and update requirements based on risk.

Evidence and audit

  1. Check 1 of 5What an auditor asks for

    Ask for

    Request a list of all current suppliers with a description of the services provided.

    Look at

    Check if the list includes potential security impact descriptions and risk evaluations for each supplier.

    Good evidence

    Each supplier is assessed for security risks, and there's evidence of a documented evaluation process.

  2. Check 2 of 5What an auditor asks for

    Ask for

    Ask for copies of contracts with key suppliers.

    Look at

    Look for clauses related to information security requirements, data protection, and incident management.

    Good evidence

    Contracts include specific security clauses aligning with legal and organisational standards.

  3. Check 3 of 5What an auditor asks for

    Ask for

    Request evidence of initial and ongoing supplier security assessments.

    Look at

    Review reports or assessments to ensure they cover key security areas like access controls and data handling.

    Good evidence

    There is a record of regular assessments showing supplier compliance, with issues addressed promptly.

  4. Check 4 of 5What an auditor asks for

    Ask for

    Inquire about the process for granting and reviewing suppliers' access to your systems.

    Look at

    Look at access logs or permissions settings for supplier-related accounts or services.

    Good evidence

    Access is limited to necessary functions, regularly reviewed and adjusted based on changes in service or risk level.

  5. Check 5 of 5What an auditor asks for

    Ask for

    Ask for documentation of employee training related to supplier interactions.

    Look at

    Check attendance records and training content for relevance and completeness.

    Good evidence

    Training is completed by relevant staff and covers interaction protocols, data sharing rules, and security awareness.

Mappings

Closest match in ASD Information Security Manual: ISM-0141, Report cyber incidents promptly to designated contacts, which this control covers in full and more.

ISO 42001

ISO/IEC 42001: 2 mappings

  • A.10.2Allocating responsibilitiesPartially overlaps
ASD ISM

ASD Information Security Manual: 46 mappings

ASD Essentials

ASD Essentials for enterprise IT: 2 mappings

Mappings show how controls relate across frameworks. They do not imply full equivalence or certification.

Get help with this control

ISO 27001 training

Mindset Cyber runs PECB-accredited ISO/IEC 27001 training that maps directly to the controls in this library.