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Procurement and outsourcing
ASD ISMISM-1788

ASD ISM 1788 Identify multiple suppliers for critical IT sourcing

What it says

Multiple potential suppliers are identified for sourcing critical operating systems, applications, IT equipment, OT equipment and services.

Quoted as published. Everything else on this page is written by Control Stack.

What it means

In plain English

Ensure multiple suppliers are considered for sourcing essential IT systems and services to reduce supply chain risks.

When sourcing critical IT systems and services, it's important to have multiple suppliers lined up. This helps to protect against risks like a supplier going out of business or being unable to meet your needs, which could seriously disrupt your operations.

Why it matters

Relying on a single supplier for critical IT services can severely disrupt operations if they fail to deliver, increasing supply chain risks.

How to implement

  1. The procurement team should identify a list of potential suppliers for crucial IT components, such as operating systems and hardware.

    They can start by researching and contacting various vendors to understand their capabilities and offerings.

  2. The IT manager should develop a checklist of the criteria that suppliers need to meet.

    This might include reliability, cost, and the ability to meet future demands. They can gather this information through meetings and proposals from each supplier.

  3. The finance department should evaluate the financial stability of potential suppliers.

    This can be done by reviewing credit reports or financial statements to ensure they are viable long-term partners.

  4. The legal team should draft contracts with alternative suppliers to prepare for any disruptions.

    This involves creating agreements that outline terms of service and contingencies in case the primary supplier fails to deliver.

  5. Management should ensure regular reviews of supplier performance.

    This can be done by setting up quarterly meetings where suppliers' service levels and any issues are discussed and documented.

Keep it running

Maintain at least two viable suppliers for critical OS/apps/equipment/services, and periodically reassess capability, lead times and financial viability.

Evidence and audit

  1. Check 1 of 5What an auditor asks for

    Ask for

    A list of potential suppliers: Request documentation showing different vendors considered for sourcing IT systems and services.

    Look at

    Whether each supplier's capabilities and offerings align with your requirements.

    Good evidence

    Includes a dated list with summary evaluations for each supplier.

  2. Check 2 of 5What an auditor asks for

    Ask for

    Supplier vetting criteria: Request details on the standards used to evaluate potential suppliers.

    Look at

    How comprehensive and relevant these criteria are to your business needs.

    Good evidence

    Includes documented criteria covering reliability, cost, and support capabilities.

  3. Check 3 of 5What an auditor asks for

    Ask for

    Contracts or agreements: Request copies of any prepared or signed contracts with alternative suppliers.

    Look at

    The terms for service continuity and contingency plans.

    Good evidence

    Shows thorough, updated agreements with key failure scenarios covered.

  4. Check 4 of 5What an auditor asks for

    Ask for

    Financial reviews of suppliers: Request documentation of financial health checks performed on vendors.

    Look at

    Indicators of supplier stability, such as creditworthiness or significant financial metrics.

    Good evidence

    Has recent and detailed financial assessments attached.

  5. Check 5 of 5What an auditor asks for

    Ask for

    Records of supplier performance reviews: Request minutes or summaries from meetings about supplier performances.

    Look at

    The frequency, honesty, and thoroughness of these reviews.

    Good evidence

    Includes recent reviews with action points and improvements.

Mappings

Closest match in ISO/IEC 27001: A.5.19, Managing information security in supplier relationships, which this control partially meets.

ISO 27001

ISO/IEC 27001: 2 mappings

Mappings show how controls relate across frameworks. They do not imply full equivalence or certification.