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A.10 Third-party and customer relationships
ISO 42001A.10.3

ISO 42001 Annex A 10.3 Manage suppliers to support responsible AI use

What it says

The organization shall establish a process to ensure that its usage of services, products or materials provided by suppliers aligns with the organization's approach to the responsible development and use of AI systems.

Quoted as published. Everything else on this page is written by Control Stack.

What it means

In plain English

Set up a process so that the services, products and materials you buy from suppliers support the responsible development and use of your AI (artificial intelligence) systems.

Most organisations don't build their artificial intelligence (AI) systems entirely on their own. You buy things from suppliers: cloud computing, pre-built AI models, training data, software tools, and even people who do the work. This control asks you to put a process in place so that what you buy from those suppliers fits with using AI responsibly. The point is simple. If a supplier provides a dataset that was collected without consent, a model that is biased or poorly documented, or a service with weak security, those problems become your problems the moment you build them into your AI system. Your customers and regulators will hold your organisation accountable, not the supplier. So before and during your relationship with a supplier, you check that their services, products and materials meet your standards for responsible AI. You set clear expectations in writing, ask suppliers to demonstrate how they meet them, and keep an eye on whether they continue to do so over time. This way, responsibility flows all the way through your supply chain rather than stopping at your own front door.

Why it matters

Without supplier checks, biased data, weak models or insecure services from vendors flow into your AI systems, creating risks your organisation is accountable for.

How to implement

  1. The procurement or vendor manager creates a short set of responsible-AI requirements (such as data sourcing, bias testing, security and documentation) and includes them in every supplier selection checklist before any AI-related service, product or material is purchased.

  2. The AI or technical lead reviews each supplier's AI components (models, datasets, tools) before they are adopted, requesting evidence such as model documentation, data provenance records or test results to confirm they meet your responsible-AI standards.

  3. The legal or contracts owner adds clauses to supplier agreements that require the supplier to meet your AI requirements, notify you of relevant changes, and allow you to review or audit their compliance.

  4. The vendor manager records every AI-relevant supplier in a register that notes what they provide, the risks involved, and the date their responsible-AI status was last checked, so nothing slips through unmonitored.

  5. The risk or compliance owner schedules regular reviews of key AI suppliers (for example annually or at contract renewal) to confirm they still meet your standards and to act on any new risks identified.

Keep it running

Keep the supplier register current and re-check key AI suppliers at contract renewal or when they change a service, product or material you rely on.

Evidence and audit

  1. Check 1 of 5What an auditor asks for

    Ask for

    the documented process or procedure that governs how suppliers of AI-related services, products or materials are selected and assessed.

    Good evidence

    a written process that explicitly references responsible AI development and use, not just price and delivery.

  2. Check 2 of 5What an auditor asks for

    Look at

    the responsible-AI requirements built into supplier selection checklists or onboarding.

    Good evidence

    clear criteria covering items such as data sourcing, bias, security, transparency and documentation.

  3. Check 3 of 5What an auditor asks for

    Ask for

    to see two or three recent supplier contracts for AI components.

    Good evidence

    agreements that contain clauses obliging the supplier to meet your AI standards and to allow review or audit of their compliance.

  4. Check 4 of 5What an auditor asks for

    Look at

    the supplier register or inventory for AI-related vendors.

    Good evidence

    a current list showing what each supplier provides, the associated risk, and the date responsible-AI status was last reviewed.

  5. Check 5 of 5What an auditor asks for

    Ask for

    evidence that at least one supplier's AI product or dataset was actually assessed before use.

    Good evidence

    records such as model documentation, data provenance, or test results reviewed and signed off by a named owner.

Mappings

Closest match in ASD Information Security Manual: ISM-1631, Identify suppliers in cyber supply chain, which this control covers in full and more.

ISO 27001

ISO/IEC 27001: 6 mappings

ASD ISM

ASD Information Security Manual: 8 mappings

  • ISM-1786Maintain an approved supplier listPartially overlaps
  • ISM-1882Procurement from transparent suppliersPartially overlaps

Mappings show how controls relate across frameworks. They do not imply full equivalence or certification.

Get help with this control

ISO 42001 training

Mindset Cyber runs PECB-accredited ISO/IEC 42001 training that maps directly to the AI controls in this library.

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