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Organisational controls
ISO 27001A.5.14

ISO 27001 Annex A 5.14 Information transfer policies and procedures

What it says

Information transfer rules, procedures, or agreements shall be in place for all types of transfer facilities within the organization and between the organization and other parties.

Quoted as published. Everything else on this page is written by Control Stack.

What it means

In plain English

Ensure secure and controlled transfer of information within and outside the organisation.

Imagine you're sending important business information. This control makes sure all details are safely transferred within your team or to outsiders, meaning no one unwanted reads or alters it. Without these safeguards, valuable info could be leaked or tampered with, causing trust and financial losses.

Why it matters

Without information transfer policies and agreements, data sent internally or to third parties may be intercepted, altered or misdirected, harming confidentiality and integrity.

How to implement

  1. The IT manager should create a clear policy on how information is transferred within and outside the organisation.

    This policy should spell out the different types of transfers-electronic, physical, or verbal-and the specific precautions to take for each, following ISO 27002:2022 guidelines.

  2. HR should train employees on the information transfer policy, making sure everyone understands what is expected.

    This training could include examples of secure and insecure methods of sharing information and the real-world consequences of data leaks.

  3. Management should ensure that contracts with third parties include clear terms for how information is shared and protected.

    This involves adding clauses that specify secure methods of information transfer and stipulate penalties for non-compliance, in line with Australian laws like the Privacy Act 1988.

  4. The IT team should set up technical controls to protect electronic transfers, such as using encryption and secure channels.

    This might involve consulting with cyber security experts to choose the right tools that align with the organisation's specific needs.

  5. Administration should label sensitive information clearly, so everyone understands the level of protection needed.

    Use a simple colour-coded system for files and documents, and ensure it's consistent across the organisation.

Keep it running

Maintain transfer rules and agreements for each channel (email, file sharing, APIs, removable media), including encryption, approval, labelling, and logging; review with suppliers regularly.

Evidence and audit

  1. Check 1 of 5What an auditor asks for

    Ask for

    Request to see the organisation's information transfer policy.

    Look at

    Check that the policy covers all transfer methods: electronic, physical, and verbal, and that it specifies protection measures.

    Good evidence

    A comprehensive document that adheres to ISO 27002:2022 and is accessible to all relevant parties.

  2. Check 2 of 5What an auditor asks for

    Ask for

    Inquire about training records for staff on information transfer procedures.

    Look at

    Examine training materials and attendance records.

    Good evidence

    Regular, documented training sessions with up-to-date materials that include examples and consequences.

  3. Check 3 of 5What an auditor asks for

    Ask for

    Obtain recent contracts with third-party vendors.

    Look at

    Ensure there are clauses that specify secure transfer protocols and penalties.

    Good evidence

    Contracts with clearly defined terms for information sharing, referencing industry standards and legal requirements.

  4. Check 4 of 5What an auditor asks for

    Ask for

    Request evidence of technical controls for securing electronic information transfer.

    Look at

    Review logs of encrypted transmissions and protocols in use.

    Good evidence

    Logs showcasing encryption use and adherence to secure transfer protocols, with regular updates.

  5. Check 5 of 5What an auditor asks for

    Ask for

    Inspect examples of labelled documents within the organisation.

    Look at

    Verify the use of a coherent labelling system that clearly identifies sensitive information.

    Good evidence

    Consistent and clear labelling use across all sensitive documentation, visible and understandable to all relevant staff.

Mappings

Closest match in ASD Information Security Manual: ISM-0663, Develop and maintain data transfer procedures, which asks for the same thing.

ASD ISM

ASD Information Security Manual: 33 mappings

Mappings show how controls relate across frameworks. They do not imply full equivalence or certification.

Get help with this control

ISO 27001 training

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