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Procurement and outsourcing
ASD ISMISM-1804

ASD ISM 1804 Include break clauses in cloud service contracts

What it says

Break clauses associated with failure to meet security requirements are documented in contractual arrangements with service providers.

Quoted as published. Everything else on this page is written by Control Stack.

What it means

In plain English

Contracts must have clauses that allow termination if security requirements aren't met by service providers.

Imagine you're relying on a company to securely manage your important files in the cloud. What happens if they fail to protect your data? This control means you can end your contract if they don't meet their security promises. It's important because having this safety net helps you avoid bigger issues if things go wrong.

Why it matters

Without break clauses tied to unmet security requirements, you may be locked into a non-compliant cloud provider, extending breach exposure and increasing legal and reputational risk.

How to implement

  1. Business managers should work with legal experts to ensure the contract with your cloud service provider includes clear terms about data security expectations.

    Draft these terms with precise language that specifies the security standards required, such as data encryption and regular audits.

  2. Procurement officers should collaborate with IT and security teams to identify potential risks associated with the service provider.

    Conduct a risk assessment to understand where the provider might fall short and ensure these risks are addressed in the break clauses of the contract.

  3. Legal advisors must review current cloud service contracts to check for existing security clauses.

    They can update the contracts by adding break clauses that specify actions, like terminating the contract if the provider fails to comply with the agreed security measures.

  4. Business owners should set up regular meetings with the cloud service provider to review compliance with security clauses.

    In these meetings, go through the provider's performance reports to verify they are upholding their security commitments.

  5. HR and training managers should provide education sessions for staff involved in managing cloud services.

    Teach them about the importance of break clauses and how to monitor contracts for any security compliance issues.

Keep it running

Review cloud contracts to ensure break clauses explicitly cover failure to meet security requirements, define triggers/evidence, and specify termination or remediation timeframes.

Evidence and audit

  1. Check 1 of 5What an auditor asks for

    Ask for

    The signed cloud service contract.

    Look at

    The section detailing the terms and conditions regarding security measures and any break clauses for non-compliance.

    Good evidence

    Shows clear, signed clauses that articulate the right to terminate the contract if security promises aren't met.

  2. Check 2 of 5What an auditor asks for

    Look at

    Identified risks about using the cloud service provider and mitigation strategies outlined.

    Good evidence

    Includes these risks being directly addressed in the contract's break clauses.

  3. Check 3 of 5What an auditor asks for

    Ask for

    Evidence of periodic compliance meetings.

    Look at

    Meeting notes or minutes that discuss compliance with the security terms.

    Good evidence

    Shows regular, documented meetings where security compliance is reviewed.

  4. Check 4 of 5What an auditor asks for

    Look at

    The details comparing actual security performance to agreed standards in the contract.

    Good evidence

    Includes consistent or exceeding results with action items if standards were not met.

  5. Check 5 of 5What an auditor asks for

    Ask for

    Training records for relevant staff.

    Look at

    Attendance logs and training content about understanding and managing break clauses.

    Good evidence

    Shows thorough training that includes examples of how to handle non-compliance.

Mappings

Closest match in ISO/IEC 27001: A.5.21, Managing information security in the ICT supply chain, which this control covers in full and more.

ISO 27001

ISO/IEC 27001: 3 mappings

Mappings show how controls relate across frameworks. They do not imply full equivalence or certification.