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Organisational controls
ISO 27001A.5.33

ISO 27001 Annex A 5.33 Protection of records

What it says

Records shall be protected from loss, destruction, falsification, unauthorized access and unauthorized release.

Quoted as published. Everything else on this page is written by Control Stack.

What it means

In plain English

Ensure records are safe from loss, damage, falsification, and unauthorised access.

This control is about keeping important records safe and accurate. Imagine losing important documents like contracts or employee records due to damage or hacking. This could lead to serious legal and business issues, so it's crucial to protect these records from being lost, changed, or accessed by unauthorised people.

Why it matters

Loss or falsification of records can lead to severe legal liabilities and inability to demonstrate compliance or operational continuity.

How to implement

  1. IT managers should create a secure system for storing records.

    This means using reliable software that keeps data safe and makes backups regularly, ensuring that records can be recovered if something goes wrong.

  2. HR departments must set clear rules for who can access different types of personnel records.

    This involves setting permissions in the system so only authorised staff can view and alter sensitive information.

  3. Legal teams need to establish a retention policy aligning with Australian laws like the Privacy Act 1988.

    They should define how long records should be kept based on legal requirements and ensure they're disposed of securely once they're no longer needed.

  4. Office managers should ensure proper physical storage conditions for paper records.

    This includes using fireproof cabinets and controlling access to storage areas to prevent damage or unauthorised access.

  5. Senior management should oversee the implementation of a training program for employees.

    This program should inform staff about the importance of handling records securely and the procedures they should follow.

Keep it running

Audit record access logs, run integrity checks, and ensure backups meet retention policies to prevent unauthorised access, loss, or tampering.

Evidence and audit

  1. Check 1 of 5What an auditor asks for

    Ask for

    The organisation's records retention schedule.

    Look at

    How different types of records are classified and the scheduled timeframes for retention. Good example includes clearly defined categorisations and retention periods that comply with applicable laws and company policies.

  2. Check 2 of 5What an auditor asks for

    Look at

    Backup frequency and restoration processes.

    Good evidence

    Setup includes regular, automated backups with an easy recovery process that is periodically tested.

  3. Check 3 of 5What an auditor asks for

    Ask for

    To see the access control policy for records.

    Look at

    How access rights are granted and monitored for sensitive records.

    Good evidence

    Policy tightly controls access with regular audits and documented logs showing who accessed which records and when.

  4. Check 4 of 5What an auditor asks for

    Look at

    Attendance records and training materials.

    Good evidence

    Program includes comprehensive materials and shows high participation from relevant staff.

  5. Check 5 of 5What an auditor asks for

    Ask for

    Documentation on the disposal process of obsolete records.

    Look at

    Procedures about how records are securely destroyed.

    Good evidence

    Process ensures confidential destruction of no longer needed records in compliance with legal and organisational standards.

Mappings

Closest match in ASD Essential Eight: E8-AH-ML2.13, Protect event logs from unauthorised changes or deletion, which this control covers in full and more.

ISO 42001

ISO/IEC 42001: 1 mapping

Essential Eight

ASD Essential Eight: 2 mappings

ASD ISM

ASD Information Security Manual: 5 mappings

  • ISM-1586Record all data imports and exportsPartially overlaps
ASD Essentials

ASD Essentials for enterprise IT: 2 mappings

Mappings show how controls relate across frameworks. They do not imply full equivalence or certification.

Get help with this control

ISO 27001 training

Mindset Cyber runs PECB-accredited ISO/IEC 27001 training that maps directly to the controls in this library.