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Physical controls
ISO 27001A.7.7

ISO 27001 Annex A 7.7 Clear desk and clear screen policies

What it says

Clear desk rules for papers and removable storage media and clear screen rules for information processing facilities shall be defined and appropriately enforced.

Quoted as published. Everything else on this page is written by Control Stack.

What it means

In plain English

Ensure desks and screens are clear of sensitive info to prevent unauthorised access.

This control is like making sure you don't leave important stuff lying around in plain sight, like your diary open on the kitchen table. It matters because if someone sees your private notes, they might misuse that information. Keeping desks and screens clear of sensitive info prevents unauthorised people from seeing or accessing it, protecting your important data and your organisation's reputation.

Why it matters

Sensitive information left visible on desks or screens can be accessed by unauthorised people, causing data leakage, compliance breaches and reputational damage.

How to implement

  1. The IT manager should implement a clear screen policy by configuring all computers to automatically lock the screen after a short period of inactivity, such as 5 minutes.

    This can be done through system settings or group policies in the network. Explain to staff that this helps keep confidential information out of sight when they are away from their desks.

  2. Human Resources should develop and share clear desk rules with all employees.

    These rules should encourage employees to tidy their desks before leaving, making sure any papers with sensitive information are locked away securely. This helps protect data from being seen by unauthorised visitors or cleaning staff.

  3. Office Managers should ensure that storage solutions like filing cabinets or safes are available and used for keeping important documents or removable media secure.

    These should have locks, and employees should be reminded to use them, especially at the end of the day or after a meeting to comply with the Privacy Act 1988.

  4. Procurement should choose printers that have secure printing features, like printing only when the user is present to release the document.

    This reduces the risk of sensitive documents being picked up by others.

  5. The board should support training sessions that explain the importance and the simple do's and don'ts of clear desk and screen policies.

    Encourage employees to regularly clear whiteboards and shared displays of any critical information once meetings conclude.

Keep it running

Run periodic spot checks and reminders: lock screens when away, clear papers/removable media from desks, and store items in locked cabinets at day end.

Evidence and audit

  1. Check 1 of 5What an auditor asks for

    Ask for

    The clear desk and clear screen policy document.

    Look at

    Whether it covers both paper documents and electronic displays and is communicated to all employees.

    Good evidence

    A detailed policy with examples and a sign-off sheet showing staff have acknowledged it.

  2. Check 2 of 5What an auditor asks for

    Ask for

    Records of staff training on the clear desk and screen policy.

    Look at

    The attendance logs and training content.

    Good evidence

    A comprehensive training program attended by all staff with regular refreshers.

  3. Check 3 of 5What an auditor asks for

    Ask for

    To see the automatic screen lock settings on company computers.

    Look at

    The configurations on multiple machines to ensure compliance.

    Good evidence

    A standardised setup where computers lock after 5 minutes of inactivity.

  4. Check 4 of 5What an auditor asks for

    Ask for

    About procedures for securing printers and related devices.

    Look at

    Whether printers have authentication features activated.

    Good evidence

    A documented process where only intended users can collect their printouts.

  5. Check 5 of 5What an auditor asks for

    Ask for

    Inspection reports of physical office sweeps after hours.

    Look at

    The reports to check for compliance with removing sensitive materials.

    Good evidence

    Regular documented checks with results showing no sensitive information left unsecured.

Mappings

Closest match in ASD Information Security Manual: ISM-1888, Ensure mobile devices have secure lock screens, which this control covers in full and more.

ASD ISM

ASD Information Security Manual: 9 mappings

Mappings show how controls relate across frameworks. They do not imply full equivalence or certification.

Get help with this control

ISO 27001 training

Mindset Cyber runs PECB-accredited ISO/IEC 27001 training that maps directly to the controls in this library.

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