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Organisational controls
ISO 27001A.5.2

ISO 27001 Annex A 5.2 Defining information security roles and responsibilities

What it says

Information security roles and responsibilities shall be defined and allocated according to the organization needs.

Quoted as published. Everything else on this page is written by Control Stack.

What it means

In plain English

Clearly assign security roles and duties to ensure nothing is overlooked.

Imagine if everyone in an organisation thought someone else was handling security, but no one actually did. This control is like a clear job list, so everyone knows who is responsible for keeping information safe. Without it, tasks can be forgotten, leaving valuable information exposed to risks and causing potential chaos.

Why it matters

If roles and responsibilities are not defined, security tasks are missed, accountability is unclear, and incidents may go unmanaged, increasing breach likelihood and reputational damage.

How to implement

  1. The IT manager should define specific roles for information security.

    They can start by reviewing the organisation's information security policy and identifying areas that need protection, such as customer data and internal processes. Then, clearly document who will be responsible for each area and ensure they have the necessary training and resources.

  2. HR should integrate information security responsibilities into job descriptions.

    By doing so, current and future employees will understand their roles in keeping information secure. This can be achieved by updating job roles with security responsibilities and setting expectations during onboarding.

  3. Senior management should assign an overall information security manager who oversees security implementations and risks.

    This person's role should be to coordinate security efforts across different departments, ensuring everyone knows their part in the organisation's security strategy.

  4. Department heads should ensure that specific security duties are allocated within their teams.

    They can do this by discussing security in team meetings and assigning tasks to team members who are both willing and capable. Regular updates and check-ins can help keep these responsibilities on track.

  5. The board should regularly review and approve the allocation of security roles and responsibilities.

    This ensures alignment with business needs and compliance with guidelines such as the Privacy Act 1988 and APRA CPS 234. Regular meetings can facilitate updates on the effectiveness of these roles.

Keep it running

Maintain a RACI/role matrix; update it on staff or structure changes, and review quarterly to confirm owners for key security tasks and approvals remain current.

Evidence and audit

  1. Check 1 of 5What an auditor asks for

    Ask for

    Ask for the organisation's information security roles and responsibilities document.

    Good evidence

    A well-defined document where each role is clearly listed and aligns with the organisation's security policies.

  2. Check 2 of 5What an auditor asks for

    Ask for

    Request job descriptions that include information security responsibilities.

    Good evidence

    Job descriptions detail specific security responsibilities and are acknowledged by the employees.

  3. Check 3 of 5What an auditor asks for

    Ask for

    Ask for records of training programs related to information security for the responsible individuals.

    Good evidence

    Training records show regular and relevant training, indicating competence in security roles.

  4. Check 4 of 5What an auditor asks for

    Ask for

    Request meeting minutes from management or board meetings discussing security roles.

    Good evidence

    Minutes reflect ongoing discussions and updates in security roles and responsibilities.

  5. Check 5 of 5What an auditor asks for

    Ask for

    Ask for records of security tasks delegated from managers to their teams.

    Good evidence

    Delegated tasks records show clear responsibility assignments, completion, and validations.

Mappings

Closest match in ASD Information Security Manual: ISM-1997, Define cyber security roles for leadership, which asks for the same thing.

ISO 42001

ISO/IEC 42001: 3 mappings

  • A.10.2Allocating responsibilitiesPartially overlaps
ASD ISM

ASD Information Security Manual: 17 mappings

ASD Essentials

ASD Essentials for enterprise IT: 2 mappings

Mappings show how controls relate across frameworks. They do not imply full equivalence or certification.

Get help with this control

ISO 27001 training

Mindset Cyber runs PECB-accredited ISO/IEC 27001 training that maps directly to the controls in this library.