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Essential EightE8-AH-ML2.16

Essential Eight AH-ML2.16 Cyber security incidents must be reported immediately to the CISO

What it says

Cybersecurity incidents are reported to the chief information security officer, or one of their delegates, as soon as possible after they occur or are discovered.

Quoted as published. Everything else on this page is written by Control Stack.

What it means

In plain English

Report any cyber security incidents to the Chief Information Security Officer as soon as they happen.

This control is about making sure that any cyber attacks or breaches are quickly reported to the person who oversees computer security in your business. This matters because the sooner you report a problem, the faster it can be dealt with to prevent further harm or data loss.

Why it matters

Delayed incident reporting can impede effective response, risking greater data loss, reputational damage, and non-compliance penalties.

How to implement

  1. Security Officer should inform all employees about the importance of reporting cyber incidents immediately and clearly define what constitutes an incident.

  2. IT team should establish a straightforward reporting process for employees, such as a dedicated email address or phone number to use when security incidents occur.

  3. System administrator should set up real-time alerts and monitoring tools to automatically notify the security team when certain thresholds indicating potential incidents are crossed.

  4. HR department should integrate cyber security incident reporting protocols into employee onboarding training.

  5. Security Officer should conduct regular training sessions for staff on recognising and reporting cyber security incidents to ensure readiness.

Keep it running

Publish clear CISO/delegate reporting channels and escalation steps; train staff to report incidents immediately and test the process with regular exercises.

Evidence and audit

  1. Check 1 of 2What an auditor asks for

    Ask for

    How are cyber security incidents reported and to whom?

    Look at

    Review the incident response protocol documents to see if there is a clear reporting chain to the Chief Information Security Officer.

    Good evidence

    The protocol documents should show a designated and clear procedure for incident reporting directly to the CISO, including contact methods and responsible individuals.

  2. Check 2 of 2What an auditor asks for

    Ask for

    How quickly do incidents get reported to the CISO?

    Look at

    Examine records of previously reported incidents to verify timestamps and confirm they align with the organisation's immediate reporting requirement.

    Good evidence

    Incident reports should show that communication with the CISO or their delegate happens immediately or very soon after detection.

Mappings

Closest match in ASD Information Security Manual: ISM-0123, Report cyber security incidents promptly, which asks for the same thing.

ISO 27001

ISO/IEC 27001: 2 mappings

ASD ISM

ASD Information Security Manual: 14 mappings

Mappings show how controls relate across frameworks. They do not imply full equivalence or certification.