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Technological controls
ISO 27001A.8.5

ISO 27001 Annex A 8.5 Secure authentication technologies and procedures

What it says

Secure authentication technologies and procedures shall be implemented based on information access restrictions and the topic-specific policy on access control.

Quoted as published. Everything else on this page is written by Control Stack.

What it means

In plain English

Use secure methods to confirm identities and control access to systems and data.

This control is about making sure that only the right people can access your important systems and data. If you don't secure how people log in, you might let in someone who shouldn't be there, which could lead to sensitive information being stolen or damaged.

Why it matters

Weak or poorly implemented authentication (e.g., no MFA) enables account takeover and unauthorised access to restricted information, causing breaches, fraud and financial loss.

How to implement

  1. The IT manager should review current authentication methods.

    They need to ensure strong security measures like using digital certificates or biometrics rather than relying on passwords alone. This improves security according to ISO 27002:2022 guidance by matching authentication strength to information sensitivity.

  2. Human Resources should update policies to require multi-factor authentication for critical systems.

    This involves using more than one type of proof, such as a password and a code on your phone, especially for accessing vital information systems. It aligns with the Australian Privacy Act 1988, which stresses protecting personal information.

  3. Procurement should ensure that any new systems purchased support various secure authentication methods.

    They need to include digital tokens or smart cards in procurement specifications, ensuring systems are adaptable to future security requirements under CPS 234.

  4. The Board should mandate regular audits of authentication procedures.

    This requires appointing an internal or external auditor to check that the procedures meet current standards and best practices, ensuring organisational compliance and risk management align with ISO 27001.

  5. The IT Security Team should implement log-on procedures that protect against unauthorised access, as recommended in ISO 27002:2022.

    This involves using CAPTCHA to prevent automated access, setting up alerts for failed login attempts, and ensuring systems log these attempts for review.

Keep it running

Quarterly verify MFA, password/SSO settings and admin access meet access restrictions; test login controls, monitor failed logins and remediate weaknesses.

Evidence and audit

  1. Check 1 of 5What an auditor asks for

    Ask for

    To see the organisation's authentication policy.

    Look at

    Whether it specifies using secure methods like multi-factor authentication.

    Good evidence

    A policy that includes multiple layers of authentication for high-risk areas.

  2. Check 2 of 5What an auditor asks for

    Ask for

    A demonstration of the logon process for critical systems.

    Look at

    How the system handles incorrect login attempts and if it requires extra verification steps.

    Good evidence

    A system that locks out users after multiple failed attempts and alerts administrators.

  3. Check 3 of 5What an auditor asks for

    Ask for

    Logs of login attempts for the past 3 months.

    Look at

    Entries indicating both successful and unsuccessful attempts.

    Good evidence

    Detailed logs showing systems alert appropriate personnel of repeated failed attempts.

  4. Check 4 of 5What an auditor asks for

    Ask for

    User feedback on the authentication process.

    Look at

    Concerns raised about ease of use versus security.

    Good evidence

    Feedback showing employees can complete secure logins without unnecessary complications.

  5. Check 5 of 5What an auditor asks for

    Ask for

    To see records of system access reviews.

    Look at

    How often these reviews take place and what actions are taken on findings.

    Good evidence

    Regular, documented reviews with actions taken to improve security posture.

Mappings

Closest match in ASD Essential Eight: E8-MF-ML1.1, Require multi-factor authentication for sensitive online services, which this control covers in full and more.

Essential Eight

ASD Essential Eight: 14 mappings

ASD ISM

ASD Information Security Manual: 66 mappings

ASD Essentials

ASD Essentials for enterprise IT: 2 mappings

Mappings show how controls relate across frameworks. They do not imply full equivalence or certification.

Get help with this control

ISO 27001 training

Mindset Cyber runs PECB-accredited ISO/IEC 27001 training that maps directly to the controls in this library.