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System access
ASD ISMISM-0418

ASD ISM 0418 Keep physical credentials separate from systems

What it says

Physical credentials are kept separate from systems they are used to authenticate to, except for when performing authentication activities.

Quoted as published. Everything else on this page is written by Control Stack.

What it means

In plain English

Store physical credentials away from systems except when logging in.

This control is about making sure your physical keys or access cards aren't left lying around near the computers or servers they unlock. This matters because if someone found them, they could easily access your systems and potentially steal data or cause harm to your business.

Why it matters

Leaving physical credentials near systems exposes them to unauthorised access, risking data theft or service disruption.

How to implement

  1. Office Managers should create a designated secure location for storing physical credentials, like keys or access cards.

    Use a locked cabinet or safe that only authorised staff can access.

  2. IT teams should educate staff about the importance of securely storing physical credentials when not in use.

    This can be done through regular training sessions and reminders in team meetings.

  3. Business Owners should develop a policy that outlines how physical credentials should be handled and stored.

    Make sure all employees read and acknowledge this policy as part of their onboarding process.

  4. HR departments should keep track of who is issued each physical credential and conduct regular audits.

    This involves maintaining an up-to-date register showing which employees have which credentials.

  5. Security personnel should implement a check-out/check-in process for physical credentials, especially if they are used by multiple staff.

    Staff should log when they take and return credentials, ensuring accountability.

Keep it running

Store access cards/keys away from the system when not authenticating; confirm return after use and record any exceptions to identify weak practices.

Evidence and audit

  1. Check 1 of 5What an auditor asks for

    Ask for

    The physical credential storage policy document: Request the written policy that describes how credentials should be securely stored.

    Look at

    Clear instructions and an acknowledgment section signed by employees.

    Good evidence

    Includes specific storage procedures and staff responsibilities.

  2. Check 2 of 5What an auditor asks for

    Ask for

    Staff members how they handle their access cards or keys when not in use.

    Good evidence

    Is they describe storing them in a secure, designated place as outlined in the policy.

  3. Check 3 of 5What an auditor asks for

    Good evidence

    Shows a clearly defined, secure storage area accessible only to authorised personnel.

  4. Check 4 of 5What an auditor asks for

    Look at

    Entries showing when employees check out and return credentials.

    Good evidence

    Is an up-to-date and accurately maintained log.

  5. Check 5 of 5What an auditor asks for

    Ask for

    To see training records that indicate staff have been informed about credential handling procedures.

    Good evidence

    Includes recent training sessions and acknowledgment by new and existing employees.

Mappings

Closest match in ISO/IEC 27001: A.5.15, Access control policies and procedures, which this control partially meets.

ISO 27001

ISO/IEC 27001: 2 mappings

Mappings show how controls relate across frameworks. They do not imply full equivalence or certification.