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Organisational controls
ISO 27001A.5.15

ISO 27001 Annex A 5.15 Access control policies and procedures

What it says

Rules to control physical and logical access to information and other associated assets shall be established and implemented based on business and information security requirements.

Quoted as published. Everything else on this page is written by Control Stack.

What it means

In plain English

Set and apply rules for who can access information and systems based on their security needs.

This control is about setting clear rules for who can enter a company's systems and access its information. It matters because if these rules aren't in place, unauthorised people could get access to sensitive information, potentially leading to data breaches or misuse of data.

Why it matters

Without defined and implemented access control policies and procedures, logical and physical access may be granted inappropriately, enabling unauthorised access and data breaches.

How to implement

  1. The IT manager should identify which staff members or positions need access to specific systems and information.

    This can be done by reviewing job descriptions and understanding the tasks employees need to perform. Once understood, set access permissions based strictly on these needs, ensuring that no unnecessary access is granted.

  2. The HR team should work with the IT department to ensure that physical access to facilities is appropriately restricted.

    This involves issuing and maintaining a record of access cards or keys and ensuring visitors sign in and are escorted. Australian regulations, such as the Privacy Act 1988, require safeguarding private information, which includes controlling who physically accesses areas where data is stored.

  3. The board or management should create a written access control policy that outlines the rules for accessing both physical and digital assets.

    This policy should be communicated to all employees and include principles like 'need-to-know' and 'least privilege'. It should also reference relevant guidance from ISO 27002:2022.

  4. IT administrators should establish a process for regularly reviewing and updating access rights.

    This means checking at intervals that only current employees have access and that their access levels match their roles. Annual reviews or whenever an employee changes jobs or leaves the organisation ensure compliance with Australian standards like CPS 234.

  5. Security and IT staff should set up systems for logging access attempts to sensitive systems.

    This involves using tools that can record who accessed what, and when, and setting alerts for unusual access attempts. This aligns with the ASD Essential Eight strategies for improving cyber security resilience.

Keep it running

Regularly review access permissions to align with role changes and prevent privilege creep across the organisation.

Evidence and audit

  1. Check 1 of 5What an auditor asks for

    Ask for

    The organisation's access control policy document.

    Look at

    Whether the policy specifies who can access what systems and information.

    Good evidence

    A detailed document that matches access levels to business needs and includes statements of security principles such as 'need-to-know'.

  2. Check 2 of 5What an auditor asks for

    Ask for

    To see a list of current system access permissions and compare this with an employee list.

    Look at

    How permissions are assigned and if there are any inconsistencies. GOOD is ensuring everyone listed should have the access they do, based on their role.

  3. Check 3 of 5What an auditor asks for

    Ask for

    A demonstration of the physical access control system (such as card swipe records).

    Look at

    Entries and exits recorded over a period to see if any anomalies exist. GOOD means records are consistently logged and can be correlated with employee work schedules.

  4. Check 4 of 5What an auditor asks for

    Ask for

    Records of access reviews and adjustments.

    Look at

    The dates and outcomes of these reviews. GOOD is shown by regular, documented reviews that have led to adjustments in access permissions as needed.

  5. Check 5 of 5What an auditor asks for

    Ask for

    Logs of system access over the past month.

    Look at

    Attempts to access sensitive systems, especially any unsuccessful or unusual attempts. GOOD is when there are documented actions taken for any anomalies found in these logs.

Mappings

Closest match in ASD Essential Eight: E8-MF-ML1.3, Use multi-factor authentication for non-sensitive third-party services, which this control covers in full and more.

Essential Eight

ASD Essential Eight: 14 mappings

ASD ISM

ASD Information Security Manual: 95 mappings

ASD Essentials

ASD Essentials for enterprise IT: 2 mappings

Mappings show how controls relate across frameworks. They do not imply full equivalence or certification.

Get help with this control

ISO 27001 training

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