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ISM-1604 policy ASD Information Security Manual (ISM)

Hardening Virtual Server Isolation Configuration

Secure virtual servers by simplifying controls and restricting admin interface access.

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Plain language

This control is about making sure that virtual servers, which are like digital versions of physical servers, are kept secure by limiting what they can do and who can access them for management. If this isn't done, hackers might get access to sensitive information or even take control of your servers, which could lead to data breaches, downtime, and damage to your reputation.

Framework

ASD Information Security Manual (ISM)

Control effect

Preventative

Classifications

NC, OS, P, S, TS

ISM last updated

July 2020

Control Stack last updated

19 Mar 2026

E8 maturity levels

N/A

Official control statement

When using a software-based isolation mechanism to share a physical server's hardware, the configuration of the isolation mechanism is hardened by removing unneeded functionality and restricting access to the administrative interface used to manage the isolation mechanism.
policy ASD Information Security Manual (ISM) ISM-1604
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Why it matters

Poorly isolated virtual servers are vulnerable to cross-tenant attacks and data leakage, risking critical data theft and service outages.

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Operational notes

Review hypervisor/admin interface access regularly (MFA, least privilege) and disable unused isolation features/plugins to reduce attack surface.

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Implementation tips

  • The IT team should identify and disable any unnecessary features in the virtual server software. This involves reviewing all current functionalities and incorporating only those necessary for current operational tasks, reducing the risk of misuse.
  • System administrators should set up strict access controls for the administration interface of the servers. This can be achieved by using strong passwords and limiting administrative access to only those who truly need it for their job, thereby narrowing the opportunity for unauthorised access.
  • Managers should ensure that the IT team regularly reviews user access to the server management interface. Conduct quarterly meetings to confirm that only authorised personnel have access and adjust permissions if someone changes roles or leaves the organisation.
  • Procurement managers should verify with cloud or software service providers that security features in virtual server software meet ACSC (Australian Cyber Security Centre) guidelines. This step ensures the purchased software is compliant and focused on security from the start.
  • IT leaders should enforce regular training sessions for staff on recognising and reporting suspicious activities. Use practical scenarios to help everyone understand the importance of vigilance and quick reporting of potential security threats.
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Audit / evidence tips

  • AskA list of disabled features on the virtual servers GoodIncludes a documented list specifying disabled features and a date of last review
  • GoodIncludes a limited number of users with detailed roles justifying their access
  • AskLogs of past reviews of server configurations GoodIs detailed logs showing consistent review frequency and actions, if changes were made
  • GoodWould have dated notes with clear actions on restricting or maintaining access
  • AskTraining schedules and materials used for security awareness training GoodIncludes recent and relevant training sessions with materials tailored to current threats
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Cross-framework mappings

How ISM-1604 relates to controls across ISO/IEC 27001, ISO/IEC 42001, Essential Eight, and ASD ISM.

ISO 27001

Control Notes Details
layers Partially meets (3) expand_less
Annex A 5.15 ISM-1604 requires hardening of the virtual server isolation mechanism and restricting access to the administrative interface used to mana...
Annex A 8.3 ISM-1604 requires hardening of the virtual isolation mechanism and restricting access to its administrative interface
Annex A 8.9 ISM-1604 requires a hardened configuration for the software-based isolation mechanism, including removing unneeded functionality and rest...
handshake Supports (3) expand_less
Annex A 5.18 ISM-1604 requires that access to the administrative interface of the software isolation mechanism is restricted as part of hardening
Annex A 8.2 ISM-1604 requires restricting access to the administrative interface used to manage the isolation mechanism, reducing who can administer ...
Annex A 8.20 ISM-1604 requires hardening the virtualisation/isolation mechanism and restricting administrative interface access, which often includes ...

E8

Control Notes Details
handshake Supports (2) expand_less
E8-RA-ML2.4 ISM-1604 requires the administrative interface for the isolation mechanism (e.g
E8-RA-ML3.3 ISM-1604 requires the virtualisation/isolation mechanism to be hardened by removing unneeded functionality and restricting access to the ...

These mappings show relationships between controls across frameworks. They do not imply full equivalence or certification.

Mapping detail

Mapping

Direction

Controls