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Technological controls
ISO 27001A.8.20

ISO 27001 Annex A 8.20 Network and network devices security

What it says

Networks and network devices shall be secured, managed and controlled to protect information in systems and applications.

Quoted as published. Everything else on this page is written by Control Stack.

What it means

In plain English

Secure and manage networks to prevent unauthorised access to your information.

Imagine your network like your home; if doors and windows are left open, intruders could easily get in and steal your valuables. This control is about making sure that your business's network and its devices are well-guarded. If not, unauthorised people could access sensitive information, potentially harming your reputation and causing financial loss.

Why it matters

Weak network and device security enables unauthorised access, traffic interception and lateral movement, leading to data breaches and reputational damage.

How to implement

  1. The IT Manager should classify the information passing through the network by identifying the types of data being handled and understanding their sensitivity.

    This can be done by conducting an information audit, which is a systematic examination of the data to see how it's used and who needs access.

  2. The IT Manager needs to maintain up-to-date documentation of the network setup, including diagrams and device configurations.

    This involves regularly updating network diagrams and keeping records of settings on each device like routers and switches, which helps in identifying gaps and changes in security.

  3. The Board should ensure policies are in place for managing network devices, by assigning clear responsibilities for updates and security monitoring.

    Implement procedures for regular system checks, including scheduling updates and defining emergency protocols for device issues.

  4. Procurement and IT departments should work together to ensure network devices are hardened by disabling unused services and applying security patches.

    This involves setting up a routine schedule for testing and applying updates, ensuring devices like routers cannot be easily exploited.

  5. The IT Manager should implement logging and monitoring systems to detect any unusual network activity.

    This can be done by setting up alerts for suspicious activities and keeping a historical record of network traffic flow to quickly spot and respond to threats.

Keep it running

Harden routers/switches/firewalls, restrict admin access (MFA, least privilege), patch firmware, segment networks, and monitor logs/traffic for anomalies.

Evidence and audit

  1. Check 1 of 5What an auditor asks for

    Ask for

    The network documentation, including diagrams and configuration files.

    Look at

    The completeness of diagrams and currency of configuration files. Good documentation will be detailed, showing network layout and current configurations, regularly updated to reflect changes.

  2. Check 2 of 5What an auditor asks for

    Look at

    How roles and responsibilities are assigned and documented.

    Good evidence

    Policy is one where all devices have clear ownership and update protocols are well-defined.

  3. Check 3 of 5What an auditor asks for

    Ask for

    Logs of network monitoring activities.

    Look at

    The logs for recent months to check for unusual or unauthorised access attempts. Good logging should include recent activities, flag unusual patterns, and have protocols for responding to alerts.

  4. Check 4 of 5What an auditor asks for

    Look at

    Whether unnecessary services are disabled and security settings are up to date.

    Good evidence

    Will show detailed reports on security settings, updated regularly according to changes and threats.

  5. Check 5 of 5What an auditor asks for

    Ask for

    Incident response records related to network security events.

    Look at

    The documentation of identified issues and subsequent actions taken. Good records will show a clear process of detection, reporting, and resolution of network incidents.

Mappings

Closest match in ASD Information Security Manual: ISM-0245, Prevent MFD connections to digital phone systems, which this control covers in full and more.

ASD ISM

ASD Information Security Manual: 101 mappings

ASD Essentials

ASD Essentials for enterprise IT: 4 mappings

Mappings show how controls relate across frameworks. They do not imply full equivalence or certification.

Get help with this control

ISO 27001 training

Mindset Cyber runs PECB-accredited ISO/IEC 27001 training that maps directly to the controls in this library.