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System management
ASD ISMISM-1753

ASD ISM 1753 Replace unsupported internet-facing devices

What it says

Internet-facing network devices that are no longer supported by vendors are replaced.

Quoted as published. Everything else on this page is written by Control Stack.

What it means

In plain English

Replace network devices that are no longer supported by manufacturers.

This control is about making sure that the devices on your network, like routers and firewalls, that connect directly to the internet are supported by their manufacturers. This matters because unsupported devices don't get security updates, which can leave them vulnerable to hackers who could steal your data or disrupt your services.

Why it matters

Unsupported internet-facing devices expose the organisation to unpatched vulnerabilities, leading to potential breaches or service disruptions.

How to implement

  1. The IT team should create an inventory of all internet-facing devices.

    This involves listing every router, firewall, and other devices connected to the internet in a document or spreadsheet, noting their model and firmware version.

  2. IT Managers should regularly check for announcements from device manufacturers.

    Subscribe to the manufacturer's mailing list or regularly visit their website to stay informed about end-of-life dates for devices your organisation uses.

  3. The procurement team should plan for replacement if a device is nearing its end-of-support date.

    This includes researching compatible current models, getting quotes, and preparing a budget proposal well in advance of the device becoming unsupported.

  4. System owners must coordinate with the IT team to schedule replacements before devices reach their end-of-life.

    Ensure minimal disruption by planning updates during off-peak times or periods of scheduled maintenance.

  5. The IT team should maintain documentation that records when each device will no longer be supported.

    Keep this record updated and review it quarterly to identify any devices that will soon require replacement.

Keep it running

Regularly check device support status, plan replacements before support ends to ensure continuous vendor security updates.

Evidence and audit

  1. Check 1 of 5What an auditor asks for

    Ask for

    The device inventory list: Request a document that lists all internet-facing devices, including make, model, and firmware.

    Look at

    The updated version numbers and model status.

    Good evidence

    List will have all devices tracked with clear information about their support status.

  2. Check 2 of 5What an auditor asks for

    Ask for

    Manufacturer notifications or announcements: Request emails or documents from vendors about device support timelines.

    Look at

    Official notifications regarding end-of-support dates.

    Good evidence

    Includes timely updates and proactive planning records for upcoming replacements.

  3. Check 3 of 5What an auditor asks for

    Ask for

    The replacement schedule: Request a plan that outlines when and how unsupported devices will be replaced.

    Look at

    Structured timelines that align with end-of-support dates.

    Good evidence

    Provides clear deadlines and steps showing proactive management.

  4. Check 4 of 5What an auditor asks for

    Ask for

    Evidence of recent replacements: Request documentation or records of devices that were replaced in the last year.

    Look at

    Purchase records, invoices, or installation logs.

    Good evidence

    Recent replacements align with end-of-support deadlines.

  5. Check 5 of 5What an auditor asks for

    Ask for

    To see the budget plan for device replacements: Request copies of budget proposals or purchase order approvals specific to replacing outdated devices.

    Look at

    Approved budgets or expenditures directly addressing replacements.

    Good evidence

    Includes written proof that funds were allocated in advance.

Mappings

Closest match in ISO/IEC 27001: A.8.20, Network and network devices security, which this control partially meets.

ISO 27001

ISO/IEC 27001: 1 mapping

Essential Eight

ASD Essential Eight: 2 mappings

  • E8-PO-ML1.8Replace unsupported operating systemsPartially overlaps

Mappings show how controls relate across frameworks. They do not imply full equivalence or certification.