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Technological controls
ISO 27001A.8.17

ISO 27001 Annex A 8.17 Clock synchronisation for information systems

What it says

The clocks of information processing systems used by the organization shall be synchronized to approved time sources.

Quoted as published. Everything else on this page is written by Control Stack.

What it means

In plain English

Ensure all system clocks are set to the same time source to aid in event tracking and investigations.

This control is about making sure all the clocks on your organisation's computers and systems are set to the exact same time. This consistency helps when you need to track what happened and when, especially if you're investigating an incident or resolving a dispute. If the clocks are off, it can be hard to prove the sequence of events, which can cause issues with accountability or legal matters.

Why it matters

Unsynchronised system clocks hinder accurate log/event correlation, weakening investigations, audit trails and incident response timing.

How to implement

  1. The IT Manager should ensure there is a standard reference time source for the organisation.

    To do this, set up a clock that is linked to a reliable time source, like a national atomic clock or GPS system. Use network protocols, like NTP (Network Time Protocol), to keep all computers and devices synced to this time.

  2. The IT Department should develop and document a policy for clock synchronisation.

    This policy should explain why accurate timekeeping is critical and provide steps for maintaining it, including setting up and monitoring time sources according to ISO 27002:2022 guidance.

  3. Procurement should ensure that all new systems and software purchased support time synchronisation mechanisms.

    When evaluating suppliers, ask about their products' compatibility with common time-synchronisation protocols like NTP and their ability to work with external reliable time sources.

  4. System Administrators should regularly check and maintain the synchronisation configuration on networks and individual devices.

    This includes periodically verifying that all clocks on the systems are correctly aligned with the chosen reference time source.

  5. Security Officers should monitor the synchronisation process and document any discrepancies.

    They should implement alerts to detect when a system falls out of sync, ensuring any such issues are investigated promptly to mitigate security risks.

Keep it running

Configure NTP on all hosts to approved time sources; monitor drift (eg <100 ms) and alert on offsets or NTP failures.

Evidence and audit

  1. Check 1 of 5What an auditor asks for

    Ask for

    The organisation's clock synchronisation policy and procedures.

    Look at

    The level of detail and alignment with ISO 27002:2022 guidance.

    Good evidence

    A clear, well-documented policy that specifies time sources and protocols used.

  2. Check 2 of 5What an auditor asks for

    Ask for

    Logs or reports from the time synchronisation service.

    Look at

    The consistency of time settings across different systems.

    Good evidence

    Uniform time with minimal discrepancies between systems, indicating successful synchronisation.

  3. Check 3 of 5What an auditor asks for

    Ask for

    Documentation of the external time sources used.

    Look at

    Names of time sources and evidence of their reliability.

    Good evidence

    The use of recognised, accurate time sources such as national atomic clocks or GPS systems.

  4. Check 4 of 5What an auditor asks for

    Ask for

    To see records of system checks related to clock synchronisation.

    Look at

    How often checks are done and what issues are recorded.

    Good evidence

    Regular checks with detailed records and quick resolutions of any noted discrepancies.

  5. Check 5 of 5What an auditor asks for

    Ask for

    Evidence of routine training or communication to IT staff about clock synchronisation importance.

    Look at

    Training materials or meeting notes.

    Good evidence

    Regular updates or sessions that reinforce the importance and practices of maintaining synchronised clocks.

Mappings

Closest match in ASD Information Security Manual: ISM-0988, Ensure accurate time source for event logs, which partially overlaps with this control.

Essential Eight

ASD Essential Eight: 2 mappings

ASD ISM

ASD Information Security Manual: 2 mappings

ASD Essentials

ASD Essentials for enterprise IT: 1 mapping

Mappings show how controls relate across frameworks. They do not imply full equivalence or certification.

Get help with this control

ISO 27001 training

Mindset Cyber runs PECB-accredited ISO/IEC 27001 training that maps directly to the controls in this library.