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Technological controls
ISO 27001A.8.23

ISO 27001 Annex A 8.23 Web filtering to reduce malicious website exposure

What it says

Access to external websites shall be managed to reduce exposure to malicious content.

Quoted as published. Everything else on this page is written by Control Stack.

What it means

In plain English

Limit access to risky websites to avoid malware and phishing threats.

This control is about making sure your team members aren't accidentally stumbling onto harmful websites that could infect your systems with viruses or steal your information. Think of it like having a bouncer at a club, but for your internet browsing: keeping the bad stuff out and only letting in the good.

Why it matters

Unfiltered access to websites can lead to malware infections and phishing attacks, compromising sensitive data and disrupting operations.

How to implement

  1. The IT manager should identify risky website categories, like those known for phishing or distributing malware.

    They can do this by referencing lists from cyber security agencies such as the ASD. Once identified, these websites should be blocked using web filtering tools available in many security software packages.

  2. The HR department should ensure that all employees receive training on recognising unsafe websites and understanding why certain sites are blocked.

    This can be done through regular workshops or training sessions, where employees learn about internet safety and the organisation's policies.

  3. The board should approve a clear policy on web usage that outlines which types of websites are banned and why.

    This policy should be informed by both ISO 27002:2022 guidance and the requirements under Australian regulations like the Privacy Act 1988.

  4. IT staff should regularly update the web filtering system to adapt to new threats and business needs.

    This involves staying informed with threat intelligence reports (such as those provided by ASD) and adjusting block lists accordingly.

  5. The security team should conduct regular audits of the web filtering system to ensure it is functioning as intended.

    This involves testing whether known malicious sites are effectively blocked and confirming that legitimate business needs are not hindered.

Keep it running

Regularly update web filtering categories, validate block/allow lists, and review proxy/DNS logs to tune rules for new malicious sites.

Evidence and audit

  1. Check 1 of 5What an auditor asks for

    Ask for

    The latest web usage policy document.

    Look at

    Whether it specifies categories of websites that are blocked. GOOD is a clear and up-to-date policy that reflects the latest cyber threats.

  2. Check 2 of 5What an auditor asks for

    Ask for

    A demonstration of the web filtering system in action.

    Look at

    Whether it effectively blocks access to known malicious sites. GOOD is when attempts to access these sites are stopped by the system.

  3. Check 3 of 5What an auditor asks for

    Ask for

    Training records or materials regarding web safety training.

    Look at

    How often this training is conducted and what it covers. GOOD is regular, comprehensive training that includes information on risky web practices.

  4. Check 4 of 5What an auditor asks for

    Ask for

    Updates or change logs of web filter configurations.

    Look at

    Whether these logs show regular, necessary adjustments. GOOD is a log showing that the list of blocked sites is reviewed and updated frequently.

  5. Check 5 of 5What an auditor asks for

    Ask for

    Reports or alerts generated from the web filtering system.

    Look at

    The details of sites that were blocked or attempts to access restricted sites. GOOD is reports showing proactive blocking and minimal instances of policy violations.

Mappings

Closest match in ASD Information Security Manual: ISM-0963, Implementing web content filters for safety, which asks for the same thing.

Essential Eight

ASD Essential Eight: 1 mapping

ASD ISM

ASD Information Security Manual: 15 mappings

ASD Essentials

ASD Essentials for enterprise IT: 2 mappings

Mappings show how controls relate across frameworks. They do not imply full equivalence or certification.

Get help with this control

ISO 27001 training

Mindset Cyber runs PECB-accredited ISO/IEC 27001 training that maps directly to the controls in this library.