ASD ISM 0619 User authentication for network gateway access
What it says
Users authenticate to other networks accessed via gateways.
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What it means
In plain EnglishEnsure users verify their identity before accessing networks through gateways.
This control is about making sure people prove who they are before they can access your network through special entry points called gateways. If you don't do this, anyone pretending to be someone else could get in, leading to leaks of sensitive information or disruption of your operations.
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Why it matters
Without gateway user authentication, attackers can impersonate valid users, gaining unauthorised access to sensitive networks and disrupting critical services.
How to implement
IT team should install authentication software: Choose a reliable software that requires users to enter a username and password or another form of identity verification before accessing the network through gateways.
Ensure it's installed on all gateway entry points and is easy for users to understand.
System owners need to maintain a list of authorised users: Create a list of individuals who are allowed to access the network through these gateways.
Update it every time someone joins or leaves the team, so only the right people have access.
Managers should train their staff on security protocols: Arrange short training sessions to explain why authentication is necessary and how to correctly use the verification tools.
This keeps everyone informed and helps prevent mistakes.
HR should coordinate with IT to update access rights: Whenever there's a staffing change, immediately inform the IT team to remove access for departing staff and set up access for new employees through the gateways.
Conduct regular access reviews: System owners should schedule quarterly reviews of who's accessing the network via gateways, ensuring that only current, authorised users are on the list.
Adjust access rights promptly as needed.
Keep it running
Implement per-user authentication on gateways and regularly audit gateway access logs to detect and respond to unauthorised attempts swiftly.
Evidence and audit
- Check 1 of 5What an auditor asks for
Ask for
The user access list: Request a copy of the current list of users authorised to access the network through gateways.
Look at
Names that match current employee records and ensure no past employees have access.
Good evidence
List will be up-to-date, reflecting only current staff needing access.
- Check 2 of 5What an auditor asks for
Ask for
To see authentication logs: Request logs that show instances of users logging into the network via gateways.
Look at
The dates and times of access to ensure there are no irregular or unexpected patterns.
Good evidence
Log will show a small number of failed attempts and all accesses during expected work hours.
- Check 3 of 5What an auditor asks for
Ask for
Evidence of training sessions: Collect records or attendance lists from security training sessions about the authentication process.
Look at
Proof that all staff, especially new hires, attended the sessions. A well-documented training process is an indicator that staff understand and follow security protocols.
- Check 4 of 5What an auditor asks for
Ask for
To review recent access changes: Request documentation of recent staffing changes and corresponding updates to access rights through the gateways.
Look at
Quick action in adding or removing users from the system. Proper documentation will show timely updates aligning with hiring or terminations.
- Check 5 of 5What an auditor asks for
Ask for
To observe a verification test: Have a member of staff demonstrate the authentication process for accessing the network.
Look at
Smooth operation without workarounds or shortcuts. A well-functioning system will consistently prompt for credentials and log access accurately.
Mappings
Closest match in ISO/IEC 27001: A.8.5, Secure authentication technologies and procedures, which this control partially meets.
ISO/IEC 27001: 1 mapping
This control partially meets A.8.5.
ISM-0619 requires users to authenticate to other networks accessed via gateways. ISO/IEC 27001:2022 Annex A 8.5 requires secure authentication based on access restrictions, including at gateways. Annex A 8.5 is broader, covering policy-driven secure authentication technologies in various contexts, while ISM-0619 specifies gateway access scenarios.
Mappings show how controls relate across frameworks. They do not imply full equivalence or certification.




