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Multi-factor authentication
Essential EightE8-MF-ML1.7

Essential Eight MF-ML1.7 Multi-factor authentication combines two factors like a device and a PIN

What it says

Multi-factor authentication uses either: something users have and something users know, or something users have that is unlocked by something users know or are.

Quoted as published. Everything else on this page is written by Control Stack.

What it means

In plain English

Use something you have and something you know to secure access to important data.

Multi-factor authentication is like adding another lock on the door to your online accounts. Instead of relying just on a password, it requires an additional step, like a text message to your phone, making it much harder for bad actors to break in and access your sensitive information.

Why it matters

Without MFA using a device plus PIN/biometric, stolen passwords can allow account takeover, unauthorised access and data compromise.

How to implement

  1. IT team should enable multi-factor authentication on all systems that contain sensitive data by accessing the security settings of their online service platforms and turning on this feature.

  2. Security officer should ensure that employees understand how to use multi-factor authentication by providing a clear guide and offering a training session.

  3. System administrator should deploy multi-factor authentication tools by integrating trusted systems such as authentication apps or security tokens.

  4. Office manager should collect feedback from employees about any difficulties with multi-factor authentication to address usability issues promptly.

Keep it running

Maintain MFA that combines a device with a PIN/biometric; review enrolled authenticators, revoke lost devices, and prefer phishing-resistant methods.

Evidence and audit

  1. Check 1 of 2What an auditor asks for

    Ask for

    Does the organisation use multi-factor authentication for accessing sensitive data?

    Look at

    Review the login settings of critical systems and ensure that multi-factor authentication options are enabled.

    Good evidence

    The organisation has enabled multi-factor authentication for all relevant systems, and users demonstrate knowledge of its operation.

  2. Check 2 of 2What an auditor asks for

    Ask for

    Can employees describe the multi-factor authentication process they follow?

    Look at

    Examine training records or attendance logs from multi-factor authentication workshops or training sessions.

    Good evidence

    Employees participated in training sessions on multi-factor authentication and can clearly explain the usage process.

Mappings

Closest match in ASD Information Security Manual: ISM-1401, Multi-factor authentication combines possession with knowledge or inherence, which asks for the same thing.

ISO 27001

ISO/IEC 27001: 1 mapping

ASD ISM

ASD Information Security Manual: 13 mappings

ASD Essentials

ASD Essentials for enterprise IT: 1 mapping

Mappings show how controls relate across frameworks. They do not imply full equivalence or certification.