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Organisational controls
ISO 27001A.5.25

ISO 27001 Annex A 5.25 Assessment and decision on information security events

What it says

The organization shall assess information security events and decide if they are to be categorized as information security incidents.

Quoted as published. Everything else on this page is written by Control Stack.

What it means

In plain English

Evaluate security events to determine which are serious enough to be called incidents.

This control is about figuring out if a security problem is just a minor hiccup or a real incident that needs immediate attention. If it's not done, small issues might be ignored until they grow into big, costly problems like data breaches.

Why it matters

If security events are not assessed and categorised promptly, true incidents may be missed, delaying containment and increasing business impact.

How to implement

  1. The IT Manager should lead the assessment of security events by using an agreed-upon checklist or guide.

    They can develop this checklist based on the organisation's policies and applicable standards such as ISO 27002:2022.

  2. Designate a response team to decide which security events are incidents.

    Team members should meet regularly to review and discuss events, look for patterns, and apply criteria often outlined by Australian regulations like the Privacy Act 1988.

  3. Provide training for staff to recognise potential security events.

    The training, run by HR or the IT team, should include examples of incidents and ensure staff know who to report issues to and how.

  4. Ensure all IT systems log events automatically.

    The IT team should configure systems to generate logs that capture relevant details to help assess whether an event could be an incident, as guided by ISO 27002:2022.

  5. Maintain a record of past incidents and how they were resolved.

    This should be done by the security team to refine the assessment process over time and meet any audit requirements, such as those from regulatory bodies like APRA under standard CPS 234.

Keep it running

Define event triage criteria and decision thresholds for incident categorisation; train responders and review samples to ensure consistent classification.

Evidence and audit

  1. Check 1 of 5What an auditor asks for

    Ask for

    The organisation's incident response policy.

    Look at

    Whether it includes criteria for defining and categorising incidents. GOOD policies will have clear definitions and a prioritisation process that aligns with industry standards such as ISO 27002:2022.

  2. Check 2 of 5What an auditor asks for

    Ask for

    To see recent incident logs and reports.

    Look at

    The details within these logs that show assessments were performed.

    Good evidence

    Report will clearly distinguish between minor events and full incidents.

  3. Check 3 of 5What an auditor asks for

    Ask for

    How staff are informed of the reporting process.

    Look at

    Training records or materials.

    Good evidence

    Training program will have evidence of employee participation and understanding of event reporting procedures.

  4. Check 4 of 5What an auditor asks for

    Ask for

    Evidence of periodic reviews of the event assessment process.

    Look at

    Meeting notes or review outcomes. GOOD evidence will show regular adjustments to criteria based on past incidents and lessons learned.

  5. Check 5 of 5What an auditor asks for

    Ask for

    Examples of past recorded incidents.

    Look at

    The documentation for assessment and decision-making details. GOOD documentation will provide a transparent view of how decisions were made and why.

Mappings

Closest match in ASD Information Security Manual: ISM-1228, Analyse cyber security events promptly, which asks for the same thing.

Essential Eight

ASD Essential Eight: 10 mappings

ASD ISM

ASD Information Security Manual: 5 mappings

ASD Essentials

ASD Essentials for enterprise IT: 2 mappings

Mappings show how controls relate across frameworks. They do not imply full equivalence or certification.

Get help with this control

ISO 27001 training

Mindset Cyber runs PECB-accredited ISO/IEC 27001 training that maps directly to the controls in this library.