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Technological controls
ISO 27001A.8.10

ISO 27001 Annex A 8.10 Secure deletion of information when no longer needed

What it says

Information stored in information systems, devices or in any other storage media shall be deleted when no longer required.

Quoted as published. Everything else on this page is written by Control Stack.

What it means

In plain English

Delete data you don't need anymore to reduce risk and comply with laws.

This control is about securely deleting information you no longer need, to protect your business from data breaches and to comply with the law. If you keep old or unnecessary data, it could be exposed or stolen, leading to legal troubles or financial loss.

Why it matters

Failing to securely delete unneeded data can lead to data breaches and legal non-compliance, risking penalties and reputational damage.

How to implement

  1. The IT manager should develop a data retention policy that specifies when information needs to be deleted.

    This policy should take into account business needs and comply with laws like the Privacy Act 1988.

  2. The operations team should ensure all systems and applications are configured to automatically delete obsolete data.

    Use secure deletion methods like electronic overwriting in line with ISO 27002:2022 guidance.

  3. Procurement officers should include data deletion requirements in contracts with third-party services that handle your data.

    Make sure these agreements specify how and when your data will be deleted.

  4. HR should train staff on the importance of deleting unnecessary data.

    Employees should know how to identify data that is no longer needed and how to securely delete it.

  5. The IT department should verify that any cloud service providers are using acceptable data deletion methods.

    Regularly review these processes to ensure they align with your organisation's data protection policies.

Keep it running

Regularly review retention schedules and deletion workflows; use verified sanitisation tools and destruction methods for media, and keep evidence of deletion.

Evidence and audit

  1. Check 1 of 5What an auditor asks for

    Ask for

    The data retention and deletion policy.

    Look at

    The specific guidelines for data deletion and retention periods.

    Good evidence

    A clear policy aligned with legal and business requirements.

  2. Check 2 of 5What an auditor asks for

    Ask for

    Evidence of data deletion activities, such as deletion logs.

    Look at

    Timestamps and the methods used for deletion.

    Good evidence

    Records showing timely and secure deletions.

  3. Check 3 of 5What an auditor asks for

    Ask for

    Contracts with third-party service providers.

    Look at

    Clauses related to data deletion upon contract termination or at regular intervals.

    Good evidence

    Contracts with clear data deletion obligations.

  4. Check 4 of 5What an auditor asks for

    Ask for

    Training records for employees on data deletion practices.

    Look at

    Attendance records and training content.

    Good evidence

    Regular training sessions on secure data handling and deletion.

  5. Check 5 of 5What an auditor asks for

    Ask for

    To see the configuration of systems used for storing sensitive data.

    Look at

    Settings for automatic data deletion and encryption.

    Good evidence

    Secure configurations that ensure automatic and secure deletion processes.

Mappings

Closest match in ASD Information Security Manual: ISM-0317, Ensuring data erasure on printer cartridges and drums, which this control covers in full and more.

ISO 42001

ISO/IEC 42001: 1 mapping

ASD ISM

ASD Information Security Manual: 24 mappings

Mappings show how controls relate across frameworks. They do not imply full equivalence or certification.

Get help with this control

ISO 27001 training

Mindset Cyber runs PECB-accredited ISO/IEC 27001 training that maps directly to the controls in this library.