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Information technology equipment
ASD ISMISM-1223

ASD ISM 1223 Methods for sanitising network device memory

What it says

Memory in network devices is sanitised using the following processes, in order of preference: - following device-specific guidance provided in evaluation documentation - following vendor sanitisation guidance - loading a dummy configuration file, performing a factory reset and then reinstalling firmware.

Quoted as published. Everything else on this page is written by Control Stack.

What it means

In plain English

Network device memory is cleaned by following specific guidance or doing a reset and reinstalling firmware.

This control is about thoroughly erasing any sensitive information that might be stored in the memory of network devices, like routers or switches, before they are disposed of or reused. If this isn't done properly, there's a risk that unauthorised people could access your data, potentially leading to data breaches or privacy violations.

Why it matters

If network device memory isn't sanitised, residual configs, credentials or keys may be recovered, enabling unauthorised access and data compromise.

How to implement

  1. IT team should gather the device-specific documentation: First, the IT team should find and review any instructions provided by the device manufacturer for sanitising memory.

    This is usually found in the technical manual or support section of the manufacturer's website.

  2. IT team should consult vendor guidelines: If device-specific instructions are unavailable, the IT team should check for any broader vendor guidelines on memory sanitisation.

    They might need to reach out to the vendor support or check their online resources.

  3. System owners should load a dummy configuration: As a precaution, system owners should load a harmless, blank configuration file onto the device.

    This ensures that the memory no longer contains active configuration data.

  4. IT team should perform a factory reset: The IT team should reset the device to its original factory settings.

    This can typically be done through the device's menu options or using a special reset button or combination.

  5. IT team should reinstall the latest firmware: After a reset, the IT team should reinstall the latest firmware.

    This ensures the device is up-to-date and doesn't retain any old, potentially exploitable software versions.

Keep it running

Sanitise device memory before disposal/transfer: use evaluation docs first, then vendor guidance; otherwise load a dummy config, factory reset, and reinstall firmware.

Evidence and audit

  1. Check 1 of 5What an auditor asks for

    Ask for

    Device-specific sanitisation records: Request records or logs that detail the sanitisation process for each device.

    Look at

    Whether the specific instructions or vendor guidelines were followed.

    Good evidence

    Includes date-stamped records that clearly outline the steps taken for sanitisation.

  2. Check 2 of 5What an auditor asks for

    Ask for

    To see dummy configuration documentation: Verify documentation that shows the dummy configuration file used.

    Look at

    The details of the file and ensure it's blank and irrelevant to operations.

    Good evidence

    Is a simple, clear file that contains no sensitive data.

  3. Check 3 of 5What an auditor asks for

    Ask for

    Evidence of factory resets: Request to see records or logs indicating a factory reset was performed.

    Look at

    The date and confirmation that the reset procedure was followed.

    Good evidence

    Is a log or report that notes the reset date and any checks completed post-reset.

  4. Check 4 of 5What an auditor asks for

    Ask for

    Firmware reinstallation records: Request a document showing that firmware was reinstalled after the reset.

    Look at

    The version number and installation date of the firmware applied.

    Good evidence

    Includes current version details and recent dates that coincide with the resets.

  5. Check 5 of 5What an auditor asks for

    Ask for

    About vendor communication logs: Request copies of any communication with vendors regarding sanitisation processes.

    Look at

    Email confirmations or guideline references.

    Good evidence

    Contains correspondence detailing verified sanitisation practices recommended by the vendor.

Mappings

Closest match in ISO/IEC 27001: A.7.14, Secure disposal or re-use of equipment, which this control partially meets.

ISO 27001

ISO/IEC 27001: 2 mappings

Mappings show how controls relate across frameworks. They do not imply full equivalence or certification.