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Technological controls
ISO 27001A.8.12

ISO 27001 Annex A 8.12 Data leakage prevention measures

What it says

Data leakage prevention measures shall be applied to systems, networks and any other devices that process, store or transmit sensitive information.

Quoted as published. Everything else on this page is written by Control Stack.

What it means

In plain English

Implement measures to stop sensitive data from being leaked or stolen from your systems.

Data leakage prevention is about making sure sensitive information doesn't slip out of an organisation's control and into the wrong hands. This matters because if your private data leaks, it could lead to financial losses, legal troubles, or damage to your reputation. It's like locking the door when you leave your house to keep burglars out, ensuring your data stays safe and sound.

Why it matters

Without DLP controls, sensitive data may be exfiltrated via email, web uploads or removable media, causing financial loss, reputational damage and regulatory penalties.

How to implement

  1. The IT manager should identify and label sensitive information across systems and networks.

    This means going through all digital files to figure out which data is important, like customer details or product secrets, and marking them so that everyone knows they need extra protection. Use tools to scan and classify data automatically, and follow privacy rules set by OAIC and the Privacy Act 1988.

  2. The security team should set up and maintain data leakage prevention tools.

    These tools work by watching data as it moves through your systems and stopping it from being sent to places it shouldn't go, like an unknown cloud service. They should configure these tools to automatically alert and block transfers of sensitive data unless it is authorised.

  3. HR should include data protection responsibilities in employee training programs.

    This training should help staff understand why protecting data is crucial and what risky actions, like using personal emails for work, they should avoid. Regular workshops and online courses can keep this knowledge fresh, paired with organisation policies around data use.

  4. The compliance officer should review and update the data protection policies regularly.

    This ensures that the policies align with current regulations, like the Australian Signals Directorate's Essential Eight, and reflect any changes in business operations or technology use. Regular policy audits are necessary to confirm effective application.

  5. The finance manager should ensure that budgets allow for necessary technology and training updates.

    Investing in the latest data protection tools and skills is essential for effective data leakage prevention, helping to manage risks more effectively. Consider the costs of potential data breaches when planning budgets to justify these expenses.

Keep it running

Regularly tune DLP policies for email, endpoints and cloud apps; validate alerts, review false positives, and ensure incidents are triaged and remediated promptly.

Evidence and audit

  1. Check 1 of 5What an auditor asks for

    Ask for

    Request to see records of the data classification process.

    Good evidence

    Shows a comprehensive inventory of sensitive data with clear classification criteria and regular updates.

  2. Check 2 of 5What an auditor asks for

    Ask for

    Request logs from the data leakage prevention tools.

    Good evidence

    Logs demonstrate the tools are detecting and preventing potential leaks and include follow-up actions.

  3. Check 3 of 5What an auditor asks for

    Ask for

    Ask for the training materials used for employee awareness on data protection.

    Good evidence

    Materials are comprehensive, relevant, and there is evidence of regular training sessions.

  4. Check 4 of 5What an auditor asks for

    Ask for

    Request evidence of regular policy reviews.

    Good evidence

    Regular review schedules are documented and policies are updated according to the latest requirements.

  5. Check 5 of 5What an auditor asks for

    Ask for

    Ask for the budget allocation reports related to data protection.

    Good evidence

    There is a clear and sufficient allocation for data protection tools and employee training initiatives.

Mappings

Closest match in ASD Information Security Manual: ISM-0240, Prevent sensitive data in messaging services, which this control covers in full and more.

ASD ISM

ASD Information Security Manual: 30 mappings

ASD Essentials

ASD Essentials for enterprise IT: 2 mappings

Mappings show how controls relate across frameworks. They do not imply full equivalence or certification.

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ISO 27001 training

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