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System management
ASD ISMISM-1876

ASD ISM 1876 Apply critical patches within 48 hours

What it says

Patches, updates or other vendor mitigations for vulnerabilities in online services are applied within 48 hours of release when vulnerabilities are assessed as critical by vendors or when working exploits exist.

Quoted as published. Everything else on this page is written by Control Stack.

What it means

In plain English

Install critical patches for online services within 48 hours when notified by the vendor or if exploits are present.

This control is all about being quick to fix critical issues in your online services. When a vendor releases an important update or a security hole has been found, it's crucial to patch it within 48 hours. This prevents hackers from exploiting known weaknesses, which could lead to data breaches, financial loss, or damage to your reputation.

Why it matters

Failure to apply critical patches within 48 hours can allow rapid exploitation of known flaws in online services, causing breaches and outage.

How to implement

  1. IT team should monitor for updates: Regularly check for alerts and emails from your software vendors about critical updates.

    Use an updates dashboard or sign up for email alerts to stay informed.

  2. System owners should prioritise critical updates: Create a list of essential online services and their vulnerabilities.

    Make sure these are patched first by setting them as a priority in your patch management software.

  3. Managers should allocate resources for quick response: Ensure enough staff are available to test and apply patches within the required timeframe.

    This might involve scheduling on-call personnel specifically for critical patch days.

  4. IT support should establish a routine patching process: Develop a step-by-step guide for deploying patches that includes backing up systems, applying updates, and testing them in a non-production environment first to minimise disruption.

  5. Document patch applications: The IT team should keep records of when and how updates are applied, detailing any issues encountered.

    Use a spreadsheet or digital log to track patch status and follow-up actions.

Keep it running

Monitor vendor alerts for critical or exploited flaws and use an emergency change process to deploy patches to online services within 48 hours.

Evidence and audit

  1. Check 1 of 5What an auditor asks for

    Ask for

    The patch logs from the IT department: Request documentation showing when updates were received and applied.

    Look at

    Timestamps within the 48-hour window for critical patches.

    Good evidence

    Includes exact patch dates and times that match vendor release notes.

  2. Check 2 of 5What an auditor asks for

    Look at

    Prioritisation criteria and ensure they align with business needs and vendor assessments.

    Good evidence

    Clearly defined critical systems with documented approval.

  3. Check 3 of 5What an auditor asks for

    Ask for

    Change management records: Request records that track changes made during patch application.

    Look at

    Descriptions of the patch, systems affected, and outcomes of testing before full deployment.

    Good evidence

    Includes thorough notes with no significant downtime or issues reported.

  4. Check 4 of 5What an auditor asks for

    Look at

    Clear identification of critical updates.

    Good evidence

    Includes a routine acknowledgment system marking critical items as urgent.

  5. Check 5 of 5What an auditor asks for

    Ask for

    Documented procedures in case a patch fails.

    Look at

    Fallback strategies like rollbacks or backups.

    Good evidence

    Provides a step-by-step action plan, tested and ready to ensure systems remain operational.

Mappings

Closest match in ASD Essential Eight: E8-PA-ML1.5, Apply critical online service patches within 48 hours, which asks for the same thing.

ISO 27001

ISO/IEC 27001: 1 mapping

Essential Eight

ASD Essential Eight: 5 mappings

Mappings show how controls relate across frameworks. They do not imply full equivalence or certification.