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policyASD Information Security Manual (ISM)

ASD ISM 1876Apply Critical Patches Within 48 Hours

Official control statement

Patches, updates or other vendor mitigations for vulnerabilities in online services are applied within 48 hours of release when vulnerabilities are assessed as critical by vendors or when working exploits exist.
policyASD Information Security Manual (ISM)ISM-1876

Quoted as published. Everything else on this page is written by Control Stack.

In plain English

Install critical patches for online services within 48 hours when notified by the vendor or if exploits are present.

ML1ML2ML3NCOSPASD Information Security ManualGuidelines for system management
Control Stack classificationPreventativePatch management
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What this means in practice

This control is all about being quick to fix critical issues in your online services. When a vendor releases an important update or a security hole has been found, it's crucial to patch it within 48 hours. This prevents hackers from exploiting known weaknesses, which could lead to data breaches, financial loss, or damage to your reputation.

Framework

ASD Information Security Manual (ISM)

Control effect (Control Stack)

Preventative

Classifications

NC, OS, P, S, TS

ISM last updated

Sept 2023

Control Stack last updated

29 Sept 2026

E8 maturity levels

ML1, ML2, ML3

Topic

Mitigating known vulnerabilities

priority_high

Why it matters

Failure to apply critical patches within 48 hours can allow rapid exploitation of known flaws in online services, causing breaches and outage.

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Operational notes

Monitor vendor alerts for critical or exploited flaws and use an emergency change process to deploy patches to online services within 48 hours.

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Implementation tips

  • IT team should monitor for updates: Regularly check for alerts and emails from your software vendors about critical updates. Use an updates dashboard or sign up for email alerts to stay informed.
  • System owners should prioritise critical updates: Create a list of essential online services and their vulnerabilities. Make sure these are patched first by setting them as a priority in your patch management software.
  • Managers should allocate resources for quick response: Ensure enough staff are available to test and apply patches within the required timeframe. This might involve scheduling on-call personnel specifically for critical patch days.
  • IT support should establish a routine patching process: Develop a step-by-step guide for deploying patches that includes backing up systems, applying updates, and testing them in a non-production environment first to minimise disruption.
  • Document patch applications: The IT team should keep records of when and how updates are applied, detailing any issues encountered. Use a spreadsheet or digital log to track patch status and follow-up actions.
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Audit / evidence tips

  • AskThe patch logs from the IT department: Request documentation showing when updates were received and appliedLook atTimestamps within the 48-hour window for critical patchesGoodIncludes exact patch dates and times that match vendor release notes
  • Look atPrioritisation criteria and ensure they align with business needs and vendor assessmentsGoodClearly defined critical systems with documented approval
  • AskChange management records: Request records that track changes made during patch applicationLook atDescriptions of the patch, systems affected, and outcomes of testing before full deploymentGoodIncludes thorough notes with no significant downtime or issues reported
  • Look atClear identification of critical updatesGoodIncludes a routine acknowledgment system marking critical items as urgent
  • AskDocumented procedures in case a patch failsLook atFallback strategies like rollbacks or backupsGoodProvides a step-by-step action plan, tested and ready to ensure systems remain operational
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Cross-framework mappings

How ISM-1876 relates to controls across ISO/IEC 27001, ISO/IEC 42001, Essential Eight, and ASD ISM.

ISO 27001

ControlNotesDetails
layersPartially meets(1)expand_less
Annex A 8.8ISM-1876 requires critical patches or vendor mitigations for online services to be applied within 48 hours when vendors rate vulnerabilit...

E8

ControlNotesDetails
equalEquivalent(1)expand_less
E8-PA-ML1.5E8-PA-ML1.5 requires patches, updates or vendor mitigations for critical vulnerabilities in online services to be applied within 48 hours...
sync_altPartially overlaps(4)expand_less
E8-PO-ML1.5E8-PO-ML1.5 requires critical vendor patches or mitigations to be applied within 48 hours for operating systems on internet-facing server...
E8-PA-ML1.6E8-PA-ML1.6 requires patching vulnerabilities in online services within two weeks when vendors assess them as non-critical and no working...
E8-PO-ML3.3ISM-1876 requires applying critical patches for vulnerabilities in online services within 48 hours based on vendor criticality or the pre...
E8-PO-ML3.7ISM-1876 requires critical patches or mitigations for vulnerabilities in online services within 48 hours when vendors rate them critical ...

These mappings show relationships between controls across frameworks. They do not imply full equivalence or certification.

See all Guidelines for system management controls, or browse the full ASD ISM library.

Mapping detail

Mapping

Direction

Controls