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A.4 Resources for AI systems
ISO 42001A.4.6

ISO 42001 Annex A 4.6 Document the people and skills running your AI system

What it says

As part of resource identification, the organization shall document information about the human resources and their competences utilized for the development, deployment, operation, change management, maintenance, transfer and decommissioning, as well as verification and integration of the AI system.

Quoted as published. Everything else on this page is written by Control Stack.

What it means

In plain English

The organisation must record who works on its AI system across its whole life and the competences they bring.

This control is about knowing, and writing down, which people and what skills are needed to run your artificial intelligence (AI) system safely from start to finish. As part of working out what resources your AI management system (AIMS) needs, you record the human resources involved at every stage: building (developing) the AI, putting it into use (deployment), running it day to day (operation), making changes to it, maintaining it, handing it to someone else (transfer) or shutting it down (decommissioning), as well as checking it works correctly (verification) and connecting it to other systems (integration). For each of these stages you note the people or roles involved and the competences, meaning the knowledge, qualifications and experience, they have. The aim is simple: make sure the right people with the right skills are in place for every part of the AI system's life, so nothing critical depends on luck or one person's memory. This documentation also helps you spot skills gaps, plan training and avoid relying on a single individual who could leave.

Why it matters

Without documenting who runs your AI and their skills, critical stages may be handled by unqualified people, creating safety, compliance and key-person risks.

How to implement

  1. The AI lead should map every stage of the AI system's life, from development and deployment through operation, change management, maintenance, transfer, decommissioning, verification and integration, and list the roles needed for each stage in a single document.

  2. The human resources manager should record each person or role against those stages along with their relevant competences, capturing qualifications, training completed, certifications and hands-on experience for every role.

  3. Managers should review the documented roles and competences whenever a person joins, changes position or leaves, updating the record so it always reflects who is actually responsible for each part of the AI system.

  4. The AI lead should compare the competences on record against what each stage actually demands, flag any gaps, and arrange training or hiring to close them before they cause problems.

  5. The organisation should store this human resources record in a controlled location with version history, so the board and auditors can see who is competent to handle each phase of the AI system at any time.

Keep it running

Review the human resources and competences record whenever staff join, change roles or leave, and at least once a year, so it stays accurate.

Evidence and audit

  1. Check 1 of 2What an auditor asks for

    Ask for

    the document that lists the human resources and competences used across the AI system's lifecycle, and confirm it covers development, deployment, operation, change management, maintenance, transfer, decommissioning, verification and integration.

    Look at

    how competences are recorded for each role and check they include concrete evidence such as qualifications, certifications, training records and experience rather than vague claims.

  2. Check 2 of 2What an auditor asks for

    Ask for

    how the record is kept current and review version history or update dates to confirm it is revised when people join, move or leave the organisation.

    Look at

    whether the organisation has identified any competence gaps and check there is a plan, such as training or recruitment, to address them.

    Good evidence

    a complete, dated and version-controlled record mapping named people or roles and their proven competences to every lifecycle stage of the AI system, kept up to date and clearly owned.

Mappings

Closest match in ISO/IEC 27001: A.5.2, Defining information security roles and responsibilities, which partially overlaps with this control.

ISO 27001

ISO/IEC 27001: 1 mapping

ASD ISM

ASD Information Security Manual: 2 mappings

Mappings show how controls relate across frameworks. They do not imply full equivalence or certification.

Get help with this control

ISO 42001 training

Mindset Cyber runs PECB-accredited ISO/IEC 42001 training that maps directly to the AI controls in this library.

PolicyMint

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