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System management
ASD ISMISM-1501

ASD ISM 1501 Replace unsupported operating systems

What it says

Operating systems that are no longer supported by vendors are replaced.

Quoted as published. Everything else on this page is written by Control Stack.

What it means

In plain English

Replace operating systems that are no longer supported to maintain security.

This control is about making sure your computers and devices are running up-to-date, supported versions of their operating systems, like Windows or MacOS. If you're using software that's no longer supported by the maker, your systems are more vulnerable to viruses and hackers because they don't get security updates. It's like leaving your home with the doors unlocked; you're inviting trouble that could cost you time, money, or more importantly, data.

Why it matters

Unsupported operating systems remain unpatched, increasing exposure to known exploits, malware and unauthorised access across the network.

How to implement

  1. The IT team should conduct an inventory of all devices in the organisation.

    They can do this by creating a list or spreadsheet to track each device, noting the operating system version and its support status. This helps in identifying which systems need to be replaced or updated.

  2. Procurement should work with IT to plan the replacement of unsupported systems.

    This involves checking the inventory list to find which systems are outdated and researching suitable replacements that meet the organisation's needs and budget.

  3. Managers should communicate the importance of updates to their teams.

    Arrange a meeting or send a memo explaining why using supported operating systems is crucial for security, reassuring everyone that updates are routine and necessary.

  4. The IT team should set a regular schedule for checking operating system support status.

    Set reminders to review this quarterly and ensure all systems remain in compliance with the support criteria.

  5. IT should conduct training sessions for staff to understand the risks of outdated systems.

    Practical, simple sessions can cover how unsupported systems pose a threat and provide guidance on recognising and reporting outdated software.

Keep it running

Maintain an OS register, track vendor end-of-support dates, and replace or upgrade systems before support ends; isolate exceptions and manage risk.

Evidence and audit

  1. Check 1 of 5What an auditor asks for

    Ask for

    An up-to-date inventory report of all devices.

    Look at

    The document to ensure it lists each device with its operating system version and current support status.

    Good evidence

    Shows a complete list with clear labels indicating which systems are supported and which are not.

  2. Check 2 of 5What an auditor asks for

    Good evidence

    Includes recent memos or meeting notes about this subject.

  3. Check 3 of 5What an auditor asks for

    Ask for

    To see the procurement plan for replacing unsupported systems.

    Look at

    How the plan prioritises replacements based on the level of risk and support status.

    Good evidence

    Shows a structured timeline and budget allocation for these updates.

  4. Check 4 of 5What an auditor asks for

    Good evidence

    Has detailed, recurring entries reflecting quarterly checks.

  5. Check 5 of 5What an auditor asks for

    Ask for

    Evidence of staff training on the risks of unsupported systems.

    Look at

    Attendance records or training materials that cover this topic.

    Good evidence

    Includes recent sessions and materials tailored to educate staff about these risks.

Mappings

Closest match in ASD Essential Eight: E8-PO-ML1.8, Replace unsupported operating systems, which asks for the same thing.

ISO 27001

ISO/IEC 27001: 1 mapping

Essential Eight

ASD Essential Eight: 2 mappings

  • E8-PO-ML3.9The latest or previous OS release is usedPartially overlaps

Mappings show how controls relate across frameworks. They do not imply full equivalence or certification.