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ISM-0298 policy ASD Information Security Manual (ISM)

Centralised System Patch and Update Management

Ensure patches and updates are applied correctly using a centralised system for better security.

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Plain language

This control means that all your computers and systems should get updated in a systematic way from a central point. It's important because if these updates aren't managed properly, your business could be open to attacks that could harm your sensitive data or disrupt your operations.

Framework

ASD Information Security Manual (ISM)

Control effect

Preventative

Classifications

NC, OS, P, S, TS

ISM last updated

Feb 2022

Control Stack last updated

18 May 2026

E8 maturity levels

N/A

Official control statement

A centralised and managed approach that maintains the integrity of patches or updates, and confirms that they have been applied successfully, is used to patch or update applications, operating systems, drivers and firmware.
policy ASD Information Security Manual (ISM) ISM-0298
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Why it matters

Without a centralised patch and update process, patching becomes inconsistent, leaving unpatched OS, apps, drivers or firmware exposed to known vulnerabilities and outages.

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Operational notes

Use a centralised patch service to source trusted updates, verify integrity/signatures, deploy to OS, apps, drivers and firmware, and centrally confirm success and exceptions.

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Implementation tips

  • IT team should set up a centralised update platform: Choose and configure a software that can handle system updates for the entire organisation. This software will automatically distribute and apply patches to all computers, reducing the risk of missing any important updates.
  • Managers should ensure staff compliance with update schedules: Communicate with staff about scheduled update times and ensure their devices are powered on and connected to the network during these times. This minimises the chance of devices missing critical updates.
  • System owners should regularly review update logs: Check the centralised update platform for logs that detail which systems received updates and which did not. This helps identify any systems that might have missed updates and need manual intervention.
  • IT team should conduct regular tests of the update process: Periodically verify the update process on sample systems to ensure updates are applied correctly. This involves observing the update installation on a test device and confirming system operation post-update.
  • Management should develop a patch management policy: Create a written document detailing the update process, responsibilities, and protocols for dealing with failed updates. Ensure this policy is easily accessible to all relevant staff and regularly reviewed.
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Audit / evidence tips

  • AskThe update logs from the centralised platform: Request logs showing all recent updates applied to the organisation’s systems GoodIncludes complete logs with no errors or skipped updates
  • GoodIs a detailed explanation of the centralised system, coverage of all devices, and monitoring statements
  • AskTo observe when the IT team performs a system update across the network GoodIs a smooth deployment with all systems reporting back as updated
  • GoodIncludes a current document with management's sign-off
  • AskEvidence of manual intervention when updates fail: Check records showing how failures were handled. This should include error logs and subsequent tasks to resolve issues GoodIncludes detailed follow-ups and successful resolutions
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Cross-framework mappings

How ISM-0298 relates to controls across ISO/IEC 27001, ISO/IEC 42001, Essential Eight, and ASD ISM.

ISO 27001

Control Notes Details
layers Partially meets (1) expand_less
Annex A 8.8 ISM-0298 mandates centralised patch management with integrity and successful application verification
sync_alt Partially overlaps (1) expand_less
Annex A 7.13 Annex A 7.13 mandates correct maintenance of equipment to ensure the availability, integrity, and confidentiality of information

E8

Control Notes Details
sync_alt Partially overlaps (2) expand_less
handshake Supports (14) expand_less
extension Depends on (6) expand_less

These mappings show relationships between controls across frameworks. They do not imply full equivalence or certification.

Mapping detail

Mapping

Direction

Controls