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System management
ASD ISMISM-0298

ASD ISM 0298 Centralised system patch and update management

What it says

A centralised and managed approach that maintains the integrity of patches or updates, and confirms that they have been applied successfully, is used to patch or update applications, operating systems, drivers and firmware.

Quoted as published. Everything else on this page is written by Control Stack.

What it means

In plain English

Ensure patches and updates are applied correctly using a centralised system for better security.

This control means that all your computers and systems should get updated in a systematic way from a central point. It's important because if these updates aren't managed properly, your business could be open to attacks that could harm your sensitive data or disrupt your operations.

Why it matters

Without a centralised patch and update process, patching becomes inconsistent, leaving unpatched OS, apps, drivers or firmware exposed to known vulnerabilities and outages.

How to implement

  1. IT team should set up a centralised update platform: Choose and configure a software that can handle system updates for the entire organisation.

    This software will automatically distribute and apply patches to all computers, reducing the risk of missing any important updates.

  2. Managers should ensure staff compliance with update schedules: Communicate with staff about scheduled update times and ensure their devices are powered on and connected to the network during these times.

    This minimises the chance of devices missing critical updates.

  3. System owners should regularly review update logs: Check the centralised update platform for logs that detail which systems received updates and which did not.

    This helps identify any systems that might have missed updates and need manual intervention.

  4. IT team should conduct regular tests of the update process: Periodically verify the update process on sample systems to ensure updates are applied correctly.

    This involves observing the update installation on a test device and confirming system operation post-update.

  5. Management should develop a patch management policy: Create a written document detailing the update process, responsibilities, and protocols for dealing with failed updates.

    Ensure this policy is easily accessible to all relevant staff and regularly reviewed.

Keep it running

Use a centralised patch service to source trusted updates, verify integrity/signatures, deploy to OS, apps, drivers and firmware, and centrally confirm success and exceptions.

Evidence and audit

  1. Check 1 of 5What an auditor asks for

    Ask for

    The update logs from the centralised platform: Request logs showing all recent updates applied to the organisation's systems.

    Look at

    Clear records of updates installed and any noted failures.

    Good evidence

    Includes complete logs with no errors or skipped updates.

  2. Check 2 of 5What an auditor asks for

    Good evidence

    Is a detailed explanation of the centralised system, coverage of all devices, and monitoring statements.

  3. Check 3 of 5What an auditor asks for

    Ask for

    To observe when the IT team performs a system update across the network.

    Look at

    The speed and success of updates rolling out.

    Good evidence

    Is a smooth deployment with all systems reporting back as updated.

  4. Check 4 of 5What an auditor asks for

    Look at

    Clear procedures, responsible parties, and review schedules.

    Good evidence

    Includes a current document with management's sign-off.

  5. Check 5 of 5What an auditor asks for

    Ask for

    Evidence of manual intervention when updates fail: Check records showing how failures were handled. This should include error logs and subsequent tasks to resolve issues.

    Good evidence

    Includes detailed follow-ups and successful resolutions.

Mappings

Closest match in ISO/IEC 27001: A.8.8, Management of technical vulnerabilities, which this control partially meets.

ISO 27001

ISO/IEC 27001: 2 mappings

  • A.7.13Proper maintenance of equipmentPartially overlaps
Essential Eight

ASD Essential Eight: 22 mappings

  • E8-PO-ML1.8Replace unsupported operating systemsPartially overlaps
ASD Essentials

ASD Essentials for enterprise IT: 1 mapping

Mappings show how controls relate across frameworks. They do not imply full equivalence or certification.