ASD ISM 0138 Maintaining integrity of evidence in investigations
What it says
The integrity of evidence gathered during an investigation is maintained by investigators: - recording all their actions - maintaining a proper chain of custody - following all instructions provided by relevant law enforcement agencies.
Quoted as published. Everything else on this page is written by Control Stack.
What it means
In plain EnglishInvestigators keep evidence intact by documenting actions, ensuring custody, and following law enforcement guidance.
When investigating a cyber incident, it's crucial to keep evidence untouched and properly documented. If evidence is mishandled, it could lead to the wrong conclusions, legal issues, or the culprit remaining unidentified.
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Why it matters
If investigation evidence isn't preserved properly, it can lead to failed prosecutions, mishandled incidents, and loss of trust with stakeholders.
How to implement
Investigators should keep a detailed log of every action they take during an investigation.
Document each step immediately to avoid forgetting details; use a digital or physical logbook.
The office manager should assign a responsible person to oversee the chain of custody for evidence.
Ensure this person is trained in documenting who handles evidence, from first collection to storage.
IT staff should consult closely with law enforcement when handling evidence.
Follow explicit instructions to ensure evidence is admissible in court if needed, maintaining communication through clear channels.
Managers need to set up a regular review process of evidence handling procedures.
This involves scheduling bi-annual meetings to update staff on best practices and any changes in policy or law.
The HR team should provide staff training on the importance of evidence integrity.
This could be part of an induction program or an annual refresher course, highlighting real-world consequences of negligence.
Keep it running
Regularly check that staff adhere to evidence handling procedures and update them on any changes in legal requirements or best practices.
Evidence and audit
- Check 1 of 5What an auditor asks for
Ask for
the detailed log of actions taken during a specific investigation.
Look at
the completeness and timeliness of the entries.
Good evidence
All actions are described clearly, with times and dates.
- Check 2 of 5What an auditor asks for
Good evidence
Clear, consistent record showing every person involved.
- Check 3 of 5What an auditor asks for
Ask for
to see communication records between the organisation and law enforcement.
Look at
acknowledgement from law enforcement of instructions given.
Good evidence
Documented guidelines and dates of communication.
- Check 4 of 5What an auditor asks for
Look at
attendance records and training materials.
Good evidence
Regular sessions with high staff attendance and comprehensive content.
- Check 5 of 5What an auditor asks for
Ask for
the policy document governing evidence integrity.
Look at
recent updates and approval signatures.
Good evidence
Document is current, with a clear review history and compliance with legal standards.
Mappings
Closest match in ISO/IEC 27001: A.5.26, Response to information security incidents, which this control partially meets.
ISO/IEC 27001: 2 mappings
This control partially meets A.5.26.
ISM-0138 ensures evidence integrity through documented actions and chain of custody in line with law enforcement directions. ISO/IEC 27001:2022 Annex A 5.26 supports this by mandating incident responses using documented procedures, which includes evidence handling steps.
This control partially overlaps A.5.28.
ISM-0138 requires investigators to preserve the integrity of investigation evidence by recording actions, maintaining chain of custody, and following law enforcement instructions. ISO/IEC 27001:2022 Annex A 5.28 relates by requiring documented procedures for identifying, collecting, acquiring, and preserving evidence from information security events, supporting evidence integrity and defensibility.
ASD Essential Eight: 1 mapping
This control depends on E8-AH-ML2.13.
E8-AH-ML2.13 requires protecting event logs from unauthorised modification and deletion, helping ensure logs can be relied on during incident response. ISM-0138 focuses on maintaining integrity of evidence during investigations via action recording and chain of custody, for which untampered logs are often a primary input. E8-AH-ML2.13 supports ISM-0138 by preserving the integrity of log-derived evidence, but ISM-0138 extends beyond logs into investigator practices and legal defensibility.
Mappings show how controls relate across frameworks. They do not imply full equivalence or certification.




