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Essential EightE8-PA-ML3.3

Essential Eight PA-ML3.3 Remove unsupported applications excluding certain categories

What it says

Applications other than office productivity suites, web browsers and their extensions, email clients, PDF software, Adobe Flash Player, and security products that are no longer supported by vendors are removed.

Quoted as published. Everything else on this page is written by Control Stack.

What it means

In plain English

Ensure unsupported non-critical applications are removed for security.

Imagine your computer is full of tools and apps. If some of these apps can't get updates or fixes from their creators, it's like leaving a window open to thieves. This control is about removing those outdated apps to keep the bad guys from sneaking in and causing trouble.

Why it matters

If unsupported (end-of-life) non-exempt apps remain installed, known unpatched flaws can be exploited to gain access, leading to compromise or data loss.

How to implement

  1. System administrator should review all installed applications to identify which ones are no longer supported.

    Use software inventory tools to make a list of all applications on the system.

  2. IT team should prioritise removing unsupported applications.

    Check vendor websites or support channels to confirm support status for each application.

  3. IT manager needs to ensure that replacements for unsupported applications are identified and installed where necessary.

    Research and choose alternative applications that are actively supported.

  4. Security officer should implement a regular review process to prevent old, unsupported applications from remaining on the network.

    Schedule quarterly reviews of application support status and document the findings.

Keep it running

Maintain an inventory and track vendor support dates; routinely uninstall end-of-life apps (outside the exempt categories) and validate replacements before rollout.

Evidence and audit

  1. Check 1 of 2What an auditor asks for

    Ask for

    How do you identify unsupported applications in your system?

    Look at

    Examine records from your software inventory tool and any reports on software status.

    Good evidence

    The system administrator should provide a current list of supported and unsupported applications, along with evidence of regular checks.

  2. Check 2 of 2What an auditor asks for

    Ask for

    What process do you follow to remove unsupported applications?

    Look at

    Request documentation of recent removal actions taken for unsupported software.

    Good evidence

    Evidence showing when unsupported applications were removed and what replacements were implemented.

Mappings

Closest match in ASD Information Security Manual: ISM-0304, Remove unsupported applications for system security, which asks for the same thing.

ASD ISM

ASD Information Security Manual: 5 mappings

ASD Essentials

ASD Essentials for enterprise IT: 1 mapping

Mappings show how controls relate across frameworks. They do not imply full equivalence or certification.