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Technological controls
ISO 27001A.8.34

ISO 27001 Annex A 8.34 Protection of information systems during audits

What it says

Audit tests and other assurance activities involving assessment of operational systems shall be planned and agreed between the tester and appropriate management.

Quoted as published. Everything else on this page is written by Control Stack.

What it means

In plain English

Ensure audit activities are planned and agreed with management to prevent system disruptions.

This control is about making sure that when audits are conducted on your business's IT systems, they don't disrupt operations or expose sensitive information. It's important because unplanned audits can cause system crashes, data breaches, or loss of important information, which can seriously affect the business.

Why it matters

Unplanned audit testing on live systems can disrupt critical services, causing outages or data loss and harming business performance and reputation.

How to implement

  1. The IT manager should coordinate with management to ensure audit activities are scheduled at times that won't disrupt operations, like during off-peak hours.

    This involves creating a calendar of audit events and getting approval from management for the timing.

  2. Senior management should define clear agreements with those conducting audits about what systems and data they can access.

    This means specifying who can see what, and putting it all in a written agreement to avoid misunderstandings.

  3. The security team should ensure that auditors have only read-only access to data wherever possible.

    They should prepare isolated copies of system files for audits, so the real data remains untouched, and protect these copies with passwords or encryption.

  4. IT staff need to verify that any devices used for audits, like laptops or tablets, meet security standards.

    This includes checking that software is up to date and has antivirus protection, to prevent introducing security risks.

  5. Request any special access for auditors to run specific tests is tracked and authorised.

    This can be done by having a checklist that ensures these requests go through proper channels and get the right approval before access is given.

Keep it running

Plan and agree audit tests for operational systems in advance with management; schedule like a change, define scope/window, obtain approvals and monitor for disruption.

Evidence and audit

  1. Check 1 of 5What an auditor asks for

    Ask for

    The audit schedule and approvals from management.

    Look at

    The details of when audits were planned compared to when they happened.

    Good evidence

    Shows no unexpected audits disrupting operations.

  2. Check 2 of 5What an auditor asks for

    Good evidence

    Would show clear limits on what auditors were allowed to view or do.

  3. Check 3 of 5What an auditor asks for

    Ask for

    Logs of system access during audit periods. Look over these logs to see if only authorised accounts accessed data and no excessive permissions were granted.

    Good evidence

    Demonstrates restricted and monitored access.

  4. Check 4 of 5What an auditor asks for

    Good evidence

    Includes specific measures taken to secure every device used for audit purposes.

  5. Check 5 of 5What an auditor asks for

    Ask for

    Records of any additional processing or tests done by auditors. Review these records to ensure they were authorised and controlled.

    Good evidence

    Consists of proper documentation and limited tests conducted during audits.

Mappings

Closest match in ASD Information Security Manual: ISM-1524, Ensure rigorous testing of content filters, which partially overlaps with this control.

ASD ISM

ASD Information Security Manual: 4 mappings

Mappings show how controls relate across frameworks. They do not imply full equivalence or certification.

Get help with this control

ISO 27001 training

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